When you add an account to Mint, you’ll need to provide the sign in info you use for that bank or financial institution.
If we show that your username or password is incorrect, this is the quickest solution:
- Go to your financial institution’s website and change your password there.
- Make note of the length of your password, as banks often have character limits. If you're copying and pasting your password from a password manager or elsewhere, you might not notice how many characters your bank actually accepts as your password. If you enter a password with the wrong number of characters in Mint, we’ll say your password is incorrect.
- Return to Mint.com.
- Retry adding your new account with your new password. Or you can edit the sign in info for an existing account.
- If we tell you your password is too long or too short, we’re just reminding you of your bank’s character limit.