What's new about my bank connections?

  1. What’s new about Mint’s connection to my bank?

The short answer is, it’s faster and more reliable, which means fewer sync errors for you.

The long answer is, Mint now signs in to select banks using OAuth (open standard for authentication) to more easily access your financial accounts.

If you’ve ever signed in to an app using your Google or Facebook account, you’ve used OAuth before. It means that you no longer have to give us your bank username and password. Instead, you tell your bank, “Hey, I want Mint to access my account!” They send us a special key (called a token) that we use to access your account. After that, we can still securely access your account even if you change your password.

 

  1. Which of my banks are moving to this new connection?

We’re negotiating contracts with individual banks to change the way we connect to them. This is why you’ll see only some of your banks offering this new connection, at least for now.

So far, Chase Bank and Bank of America have agreed to move toward a better connection for Mint customers. Look for more improved connections in the future.

 

  1. What do I need to do?

If you have already linked an account, you’ll see messages in Mint to update your connection. Follow the instructions to update, and you’re done!

If you’re linking a new account (that’s eligible for this new connection), just link it normally and you’re done!

 

  1. Why do I have to sign in to my bank to do this?

This new connection is an agreement between Intuit and your bank to give us your data directly. In order to do this, your bank needs your permission to switch to this new connection. They need you to sign in to their site so they know it’s you. Once you give them permission, we can take care of everything after that.

 

  1. Is there a deadline to update my connection?

Depends on which bank you’re updating. Each bank gives us a window of time to migrate customers over to the new connection. Usually, this window lasts at least a few months, to give our customers enough time and warning to update their connections.

Make sure to update your connections before the deadlines, or your accounts won’t be able to keep syncing in Mint.

 

  1. Why is there a deadline? Why can’t I stay on the old connection?

Once a bank moves to this new type of connection, it doesn’t make sense for them to keep two different types of connections. It’s more efficient for both the banks and their customers (you!) to switch to this newer, improved experience.

 

  1. What should I do if I think someone else is accessing my account?

We want to make sure you and your information stays safe! Go in depth here: help.mint.com/904961631/

 

  1. How do I disconnect my bank from Mint?

You can do this two ways.

  1. Have your bank revoke access to Mint, so we can’t access your info. You can do this online at your bank website. (You can always reconnect your account by clicking on the Restart Syncing button next to that account in Mint.)

  2. Delete your bank account in Mint’s Settings. (Be warned: all your transactions and history from this bank will be erased from Mint.)