Bill Pay

Is there a fee to make a payment?

Making a payment using a bank account is always free! There is a service fee of 2.49% of the payment amount with a minimum fee of $2.49 to make a payment Read more...

How do I pay a bill?

Paying your bills is quick and easy with Mint!  Simply press the pay button, make sure all the info in the payment screen is correct and press  Read more...

How do I cancel a payment?

You can cancel a payment from the payment receipt found in the biller detail section in both the web and mobile app or from the payment confirmation email Read more...

Can my bills be paid automatically using Mint?

Currently, you'll need to pay each bill as it's generated each month. There is no setting to allow for recurring automatic monthly bill payment. Read more...

How do I know that my bill has been paid?

Your bill will be paid by the delivery date listed in your payment receipt. If your account is linked, then the app will also show you once the biller Read more...

How do I change the payment method for my payment?

To change the payment method that shows in the payment screen, simply tap the payment method section and choose the payment method you'd like. You can Read more...

How do I add a bill manually?

Can’t find a biller when you search for it? You might have to add it manually. We link to thousands of common billers, but there are some you have Read more...

How do I know what the exact due date of my bill is?

The bills list will show you when your bill is due in terms of how long you have until the due date (for example, due in 3 days, due in 2 weeks, etc.) Read more...

Where can I find my routing number and bank account number

You can find your routing number and bank account number at the bottom of one of your checks. Read more...

How do I view my payment receipt?

Follow these steps to view your payment receipt: Log into your Mint account.Click the Bills tab.Click the bill that you want to view the receipt for.Click Read more...

Where can I find my credit/debit card number?

Your credit/debit card number can be found on the front of your card or on your bank statement. Read more...

How do I change the payment amount?

If you want to change the payment amount, just tap the amount field and fill in the amount you want. Read more...

How long will it take my payment to post?

Payments usually post within 1-2 business days. However, in certain cases, they can take up to 4 business days to post.  To know when your payment Read more...

Can I make a partial payment or pay an amount that is less than the total amount due?

Yes, you can choose to pay any amount you wish. However, paying less than the total amount due on your statement may cause the payment to be returned by Read more...

What information do I need to have to set up a biller account?

We provide you with a way to add all your bills so you can have a complete picture of your finances: Large billers (like utility and cell phone companies): Read more...

Do I need an online account with my bill provider to add my bills and make payments?

It depends.  There are certain billers that you'll need an online account with to add your bill and make payments (meaning you'll need to Read more...

My payment did not post with the biller. What do I do next?

We understand that this may be worrisome, but please be assured getting your payment to your biller is our top priority and it's a very rare Read more...

What types of bills can I pay?

We support bill payment for thousands of billers including credit cards, utilities, cell phone companies, loans, and more. You can see if your billers are Read more...

Is there a limit on how much I can pay?

Payment limits are varied and are based on an internal set of rules and regulations.  If you make a payment that is above a certain payment limit, Read more...

Why did my payment fail?

Many payment failures can be caused by one of the following reasons: Non-sufficient Funds (NSF): This error occurs when the payment amount is greater than Read more...

Where can I find my biller account number?

Your account number can be found on your bill statement. If you can't locate your account number or if you don't a statement, please contact your Read more...

What amount do I need to pay my biller?

If your biller account is linked, we'll show you the amount due (as well as the minimum due when it's a credit card).  For any non-linked Read more...

What is the time frame I have to cancel a payment?

The time you have to cancel a payment depends on the time you created your payment. Therefore it is different for each payment.  The cancellation Read more...

What is my card security number (CVV)? Where can I find it?

If you're using a VISA, MasterCard, or Discover card the CVV will be the last three numbers on the back of the card. If you're using an American Read more...

How do I pay with two taps or clicks?

Mint remembers your settings after you’ve paid a bill the first time. The next time you pay, you can easily confirm your payments with a couple Read more...

What do I do if I have problems completing my payment?

If you get an error message during the payment process, please contact us and provide the following information so we resolve it for you as quickly as Read more...

Why did I get an error when I entered my bank routing number?

Please confirm your routing number, it is 9 digits long.  You can find your routing number at the bottom of one of your checks or on your latest bank Read more...

What payment methods do you accept?

You can pay your bills with any US-based bank account or any Visa/MasterCard/Amex/Discover credit or debit card. Read more...