Featured Questions

Known Issue: Chase FIs: Unable to add account due to "It looks like this part of our site isn't working right now" error (August 04, 2017 07:00AM PST)

Chase is aware of an issue resulting in errors in Mint when attempting to add Chase accounts. Some users are unable to add their accounts in Mint due to Read more...

How can I exclude an account?

Don’t want to see one of your accounts in Mint? We’ve got you covered with two options: Hide an account: This means we’re still linked Read more...

Known Issue: Edward Jones (July 26, 2017 @ 7:00 AM PST)

UPDATE August 5, 2017 @ 7:00 AM PST If you're getting connectivity issues with your Edward Jones account in Mint, please make sure that you can Read more...

RESOLVED: Known Issue: Capital One 360 (August 16, 2017 @ 7:00 AM PST)

UPDATE August 22, 2017 @ 7:00 AM PST This issue is now resolved. If you're still having issues adding/refreshing your Capital One 360 accounts, we Read more...

What's new about my bank connections?

What’s new about Mint’s connection to my bank? The short answer is, it’s faster and more reliable, which means fewer sync errors for you. Read more...

Known Issue: SunTrust Bank (Personal Finance) (08/18/2017 08:44 AM PST)

We are currently investigating an issue with SunTrust Bank (Personal Finance) accounts. Some users are unable to add or refresh their accounts in Mint. We Read more...

Known Issue: Unable to add or refresh Wellsfargo accounts (08/18/2017 11:50 AM PST)

In order to safeguard customer's account, Wellsfargo temporarily prevented online access for some customers. Due to this, some users are unable to add Read more...

Known Issue: Barclaycard (August 02, 2017 @ 7:00 AM PST)

We are currently investigating an issue with Barclaycard accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the Read more...

How do I know that my bill has been paid?

Your bill will be paid by the delivery date listed in your payment receipt. If your account is linked, then the app will also show you once the biller Read more...

Known Issue: Principal Financial - Retirement

Principal Financial - Retirement is throttling our aggregation requests everyday between 4AM to 8PM PST. Please try to refresh your accounts at different Read more...

Known Issue: Discover Bank (Temporary retry error)

We are getting a temporary retry error when aggregating your Discover Bank accounts. Please try refreshing or adding your accounts at a later time as this Read more...

Login Issue with Vanguard Group Brokerage

Having trouble connecting your account in Mint? Please try to re-enter your login credentials and one-time passcode. If the same issue persists even after Read more...

Known Issue: Honda Financial Services (August 03, 2017 @ 7:00 AM PDT)

UPDATE as of 01:00PM PST : Honda Financial Services needs you to take some action on their website before Mint can access your account. An example of this Read more...

RESOLVED: Known Issue: PNC Bank (August 20, 2017 @ 7:00 AM PST)

UPDATE August 22, 2017 @ 7:00 AM PST This issue is now resolved. If you're still having issues adding/refreshing your PNC Bank accounts, we recommend Read more...

Known Issue: Fifth Third Bank (Jan 22, 2017 @ 7:30 AM PST)

If  you're having issues connecting your Fifth Third Bank accounts to Mint, please try to do the following steps first:   1.  Clear Read more...

Known Issue: Barclays Online Banking (US) (August 22, 2017 @ 10:00 AM PST)

we are currently investigating an issue with Barclays Online Banking (US) accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Known Issue: Lake Michigan Credit Union (MI) (August 22, 2017 @ 10:00 AM PST)

We are currently investigating an issue with Lake Michigan Credit Union accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

How do I know what the exact due date of my bill is?

The bills list screen and the bill details screen shows you the due date of your bill if it is available on the biller's website.  You can Read more...

RESOLVED: Known Issue: Navy Federal Credit Union (August 20, 2017 @ 3:00 PM PST)

UPDATE August 22, 2017 @ 7:00 AM PST This issue is now resolved. If you're still having issues adding/refreshing your Navy Federal Credit Union Read more...