General

How do I contact customer care?

You can contact us either via email by clicking the email button or via chat by clicking the chat button during chat hours of operations. Chat is Read more...

How do I add a manual account in Mint?

If you'd like to add an account to mint that can't be linked, use the "other property" feature! This feature allows you to track both Read more...

What do I do if I forgot my password?

To reset your password, click here. When resetting your password, you will need to enter the email you used to register for your Mint account, Read more...

What do I do if I can't find my bank, credit card or financial institution in Mint?

If you're unable to find your account in Mint, please see below for some tips that may help: Try searching for the URL instead of the name. For Read more...

How do I add a new account in Mint?

To add a new bank account or other financial account in Mint (such as a credit card or loan), please follow the instructions below: Click on the +Add Read more...

Can I add another user to my Mint account?

You can't have more than one person on your account, but you can add another email address so they receive the same notifications you do. To add a Read more...

What kinds of accounts can I link?

The more you add, the more we can help. It’s best to start with the bank accounts and credit cards you use most. Once you’ve linked those, Read more...

How can I change the email address associated with my Mint account?

To change the primary email address for your account, please follow the steps below: Log into your Mint account using the web app.click the  Read more...

How do I add my mortgage account?

To add a mortgage account to your Mint account, you will need to link the provider that holds your mortgage.  For example, if Citibank is the owner Read more...

What are tags used for?

Tags are a great way to easily locate specific transactions whenever you need.  For example, we already have a "tax related" tag that will Read more...

Is Mint free?

Mint is free to download and free to use. Even paying bills with a bank account is always free, though there are fees associated with making payments Read more...

Do you support different currencies?

We currently support the US dollar (USD) and Canadian Dollar (CAD) as currencies.  However, it's not possible to convert currencies from or to Read more...

How does Mint categorize my transactions?

We use an automatic categorization engine so we can make downloaded transactions easier and more uniform for all of our customers. The Mint Categorization Read more...

Do you support international banks?

Currently, we only support banks in the U.S. and Canada. We hope to support more countries in the future.   Read more...

How do I add a new account in Mint?

To add a new account in Mint, please follow the steps below: Click +Add Accounts in the top menu bar.In the search field, enter the provider you Read more...

Can I export my Mint data to Quicken?

Unfortunately, it is not possible to export to Quicken. You can, however, export your transaction data to a .CSV file.  Read more...

How do I report a bug?

If something's not working right in Mint, please let us know! Please email or chat us and let us know the issue you're experiencing. The more Read more...

How secure is Mint?

We are serious about security and use measures like multi-factor authentication, designed to help you protect access to your account. Mint comes from the Read more...

How do I edit the credentials for my provider's account?

To change the credentials for your provider's account, follow the steps below: Click the Settings link in the top menu bar to go to your accounts list. Read more...

Can I transfer money between accounts or budgets using Mint?

No, it's not possible to transfer money between accounts or budgets using Mint at this time. We apologize for the inconvenience. Read more...

How long will Mint keep my account data?

While initially, we pull in up to 90 days of transaction history, we will store all your account data from the date you add the account until the date you Read more...

Why is the Zillow value not updating?

We are aware that there is an issue with Zillow Zestimates not updating. Our development team is working to fix the issue as soon as possible but we do Read more...

Does it cost anything to sign up for Mint?

No, signing up for a Mint account is completely free!  For information about how we keep Mint free for you, click here. Read more...

What are the differences between Mint and Quicken?

The following are some of the main differences between Quicken and Mint: Both Quicken and Mint are personal finance management programs. However, Quicken Read more...

How do I re-add an account that I previously deleted?

Once you delete a specific account within Mint, all the transaction and customization data is permanently erased from our system.  This means that if Read more...

Can Mint sync with Quickbooks?

It is not possible for Mint to sync with Quickbooks currently. We apologize for the inconvenience.    Read more...

What is Mint?

Mint is the free, effortless way to manage your money in one place. We bring together your bank accounts, credit cards, bills and investments so you know Read more...

How do I download Mint to my mobile device?

We currently support iPhone/iPad (iOS 8.0 and up), Android mobile devices (4.0 and up) and Android tablets (4.0 and up with a screen at least 8.9 inches). Read more...

Which bills can I add to Mint?

The more you add, the more we can help make sure you don’t miss one or end up paying late fees. When you add bills (even offline bills like your Read more...

Can I create a profit and loss report using Mint?

Unfortunately, it is not possible to create a profit and loss report using Mint. We apologize for the inconvenience.  Read more...

Why should I link my accounts and bills?

When you link your banks, credit cards and bills to Mint, we can analyze where you're spending, offer suggestions for budgeting and saving, and alert Read more...

Why doesn't my house have a Zestimate?

If your home doesn't have a Zestimate, there are two possible reasons: • Non-disclosure state -- Your home is in a "non-disclosure" Read more...

Are you available on Twitter?

Sure! We'd love to help you on twitter too! Read more...

How do I know when my account was last updated?

When an account is updated, the last update time is displayed in the Overview tab under the balance amount of each account. The phrasing will state Read more...