To add a mortgage account to your Mint account, you will need to link the provider that holds your mortgage.
For example, if Citibank is the owner of your mortgage, then you will to link Citibank to your Mint account in order to see your mortgage. Please note that many financial institutions have separate login URL's for mortgage accounts. Therefore, you may need to add "Citibank Mortgage" rather than "Citibank."
To add a new provider follow the steps below:
- Click +Add Accounts in the top black menu bar.
- In the search field, enter the provider you would like to add (for example Citibank or Citibank Mortgage) and click Search.
- Select the correct provider from the list.
- Enter your login credentials plus any other requested information (such as security answers).
To make sure you are adding the correct provider, or if you are having problems with your credentials, click on the "don't remember your credentials" link. This will take you to the provider's direct website URL and you can check if it matches the URL you use to log in and if you are able to log in there directly.