Known Issues

Missing some accounts or Mint is treating your account as “Closed” for your new Chase connection?

Due to recent update on your Chase connection, Mint won’t be able to pull new or replacement accounts. In order to resolve this issue you have the Read more...

Known Issue: Discover Bank (Temporary retry error)

We are getting a temporary retry error when aggregating your Discover Bank accounts. Please try refreshing or adding your accounts at a later time as this Read more...

Why can’t I connect to my State Farm account?

State Farm has made the decision to disable connection to Mint. As of Sept. 16, 2016, you’ll be unable to connect to your State Farm account. We Read more...

TD Bank and TD Canada Trust - Easy Web Intermittent Connectivity Issue

We are aware that some customers are experiencing connectivity issues with their TD Bank/ TD Canada Trust - Easy Web accounts in Mint. Our engineers are Read more...

Login Issue with Vanguard Group Brokerage

Having trouble connecting your account in Mint? Please try to re-enter your login credentials and one-time passcode. If the same issue persists even after Read more...

Known Issue: Travis Credit Union (February 16, 2018 @ 1:10 PM PT)

We are currently investigating an issue with Travis Credit Union accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of Read more...

Why is the Zillow value not updating?

We are aware that there is an issue with Zillow Zestimates not updating. Our development team is working to fix the issue as soon as possible but we do Read more...

Known Issue: Prudential Financial Retirement & Annuities (February 16, 2018 @ 7:40 AM PT)

We are currently investigating an issue with Prudential Financial Retirement & Annuities accounts. Some users are unable to add or refresh their Read more...

Why does the connection time out when I try to add an account?

There is currently an issue that may cause an account to time out when you try to add it. Our development team is aware of it and is working to resolve it Read more...

Known Issue: Clicking a budget category displays a previous budget's transactions

There is currently an issue in which, when you click on a category to display the transactions, you'll see the transactions for the previous budget Read more...

Known Issue: Continue button inactive when updating credentials for some customers

There is a current issue in which the continue button doesn't work when trying to update the credentials for a specific account.  We're aware Read more...