We're aware of the log out error that you are experiencing due to inactivity.
The issue has been reported to our engineers and they confirmed that it can be resolved by clearing all cache and cookies or by using another browser then trying to log in again.
We realize that this is not an ideal situation for you, and we sincerely apologize for the inconvenience this causes.
If you are uncertain how to clear cache and cookies, please find directions in the links below:
- Chrome – https://support.google.com/accounts/answer/32050?hl=en
- Firefox – https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
- Internet Explorer – https://support.microsoft.com/en-us/kb/278835
- Safari – https://support.apple.com/kb/PH21412?viewlocale=en_US&locale=en_US
For IE, note that it's important to also clear cookies for your favorite websites. See the screenshot below and be sure to uncheck the highlighted box.