Top Questions

• Why is my account Closed or Inactive in Mint?
• Known Issue: Nov. 4, 2019: Connectivity for several banks temporarily unavailable (see list)
• Capital One transactions are missing or not downloaded
• Mint bill pay is no longer supported
• Trends: Export to CSV is currently unavailable

Accounts and Transactions

• What's new about my bank connections?
• Why is my account not refreshing?
• How can I exclude an account?
• Why am I having problems adding an account in Mint?
• Why am I seeing duplicate transactions?

Login and Multi Factor Authentication

• How do I confirm my account a different way (not by using an emailed code)?
• What is multi-factor authentication in Mint?
• What do I do if I forgot my password?
• How do I change or delete my phone number?
• What do I do if I’m having a problem logging into Mint?

Tracking Your Bills

• Mint bill pay is no longer supported
• How do I add a bill manually?
• How do I view my payment receipt?
• Where can I find my biller account number?