Top Questions

• RESOLVED: Why am I no longer able to refresh my Chase accounts in Mint?
• Why is my account Closed or Inactive in Mint?
• Capital One transactions are missing or not downloaded
• Trends: Export to CSV is currently unavailable
• Known Issue: Unable to log in or sign up for Mint due to zip code error (11/19/19)

Accounts and Transactions

• What's new about my bank connections?
• Why is my account not refreshing?
• How can I exclude an account?
• Why am I seeing duplicate transactions?
• Why am I having problems adding an account in Mint?

Login and Multi Factor Authentication

• How do I confirm my account a different way (not by using an emailed code)?
• What is multi-factor authentication in Mint?
• What do I do if I forgot my password?
• How do I change or delete my phone number?
• What do I do if I’m having a problem logging into Mint?

Tracking Your Bills

• Mint bill pay is no longer supported
• How do I add a bill manually?
• Where can I find my biller account number?
• How do I view my payment receipt?