Why am I having a problem linking my USAA account?

If you’re having trouble adding your USAA account to Mint, it may be one of these two issues.

Error 103:

If you see Invalid login credentials error (103) while trying to add your account, check that your password follows these rules:

  • Is 8-12 characters long
  • Contains a lowercase letter
  • Contains an uppercase letter
  • Contains a number

If you need to change your password to meet these requirements, follow these steps:

  1. Sign into USAA.com.
  2. Select the drop-down menu by your name.
  3. Select Profile and Preferences.
  4. Select Security.
  5. Select Change next to Password, and complete your update.
  6. After your password has been updated on the USAA website, go back to Mint.com and add your account using your new password.

Error 192:

If you see Unsupported Login Method Error (192) while trying to add your account, you’ll need to change the logon method for your account. Here’s how:

  1. Sign into USAA.com.
  2. Select the drop-down menu by your name.
  3. Select Profile and Preferences.
  4. Select Security.
  5. Select Edit next to Logon Method.
  6. Choose either CyberCode Text (Requires a one-time passcode for every sign in) or Computer Recognition (Asks security questions or a one-time passcode, depending on your security level). Mint doesn’t support CyberCode Token.
  7. Select Next.
  8. Finish your USAA security options.
  9. Go back to Mint.com and select Settings from the top menu.
  10. Select the gear icon next to your USAA account and select Edit Password.
  11. Your USAA account should be successfully added.