Mint bill pay is no longer supported

We have some important news to share. On June 30, Mint’s bill pay feature is going away. This means you’ll no longer be able to pay your bills through Mint, but you can still track your bills and get upcoming bill reminders.

 

Wait. Why is this happening? 

Bill payers are some of our most loyal, dedicated users but unfortunately, there just aren't enough people that find value in bill payment to make it a viable feature going forward.

We’re committed to creating the best ways to help you manage your money and reach your financial goals. As we move forward, our team will focus on more effortless ways to manage your finances by concentrating on improving the functionality that Mint users ask for and utilize most. While we understand that you may be personally affected by this change, we hope you can understand our decision to end the bill pay offering to better serve you in other ways with Mint.

 

Okay, so now what?

We’ve listed the most common questions and answers here for you. If you can’t find what you’re looking for, please feel free to contact us and we’ll be happy to help you.


When will Mint discontinue payments?
Can I still track my bills in Mint?
How can I pay my bills after June 30, 2018?
What happens to my payment history information after payments go away?
What happens to my scheduled payments?
How do I cancel a payment?
What if I need to contact you after payments are discontinued?

 

You can also read more about what’s happening on the MintLife blog.

 

When will Mint discontinue payments?
You will no longer be able to pay bills in Mint after June 30, 2018. All payments must have a “Pay On” date of June 30, 2018 or earlier. If you have bills due around this date you should make the payment ahead of time to ensure there is time to make the payment by June 30.

 

Can I still track my bills in Mint?
Yes. All bills tracking features are still available. You can add your bills, track the due date and amount, and mark bills as paid in Mint. 


 
How can I pay my bills after June 30, 2018?
Most financial institutions and billers offer a bill pay service. We recommend checking with them to help you find the right solution before Mint bill pay goes away.

 

What happens to my payment history information after payments go away?
You will still be able to see all of your payment history in Mint by visiting the bills section. If you would like to export a history of your payments please contact care for assistance.

For more information about our data retention policies, please see our privacy policy.
 

What happens to my scheduled payments?
 All payments must have a “Pay On” date of June 30 2018 or earlier. Payments with a "Pay On" date after June 30, 2018 will automatically be cancelled. We will also send you a cancellation notice by email.

 

How do I cancel a payment?
You can cancel a payment from the payment receipt found in the biller detail section in both the web and mobile app or from the payment confirmation email you received. 


IMPORTANT: There is a specific time frame available for cancellation of each payment. 

The time you have to cancel a payment depends on the time you created your payment.

The cancellation time frame is available in the payment receipt in the app and in the payment confirmation email. 

If you're having any issues with cancelling a payment, please contact care for assistance.

 

What if I need to contact you after payments are discontinued?
You can contact us by clicking either the chat or email button at the bottom of this page.    
For immediate assistance, Chat Support is available 5 AM - 9 PM Pacific time 7 days a week.
Emails are usually answered within 24 hours.