Featured Questions

How can I exclude an account?

Don’t want to see one of your accounts in Mint? We’ve got you covered with two options: Hide an account: This means we’re still linked Read more...

Known Issue: Navient (June 11, 2017 @ 7:00 AM PST)

We are currently investigating an issue with Navient accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the issue Read more...

Known Issue: Discover Bank

We are getting a temporary retry error when aggregating your Discover Bank accounts. Please try refreshing or adding your accounts at a later time as this Read more...

How do I know that my bill has been paid?

Your bill will be paid by the delivery date listed in your payment receipt. If your account is linked, then the app will also show you once the biller Read more...

RESOLVED: Known Issue: Chase Bank (March 26, 2017 @ 1:00 PM PST)

UPDATE March 27, 2017 (6:00 AM PST) We have resolved this issue but we still have an ongoing connectivity difficulties for some Chase Bank accounts so if Read more...

Known Issue: Acorns (June 24, 2017 @ 7:00 AM PST)

We are currently investigating an issue with Acorns accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the issue Read more...

Known Issue: Principal Financial - Retirement

Principal Financial - Retirement is throttling our aggregation requests everyday between 4AM to 8PM PST. Please try to refresh your accounts at different Read more...

Login Issue with Vanguard Group Brokerage

Having trouble connecting your account in Mint? Please try to re-enter your login credentials and one-time passcode. If the same issue persists even after Read more...

RESOLVED: Known Issue: PayPal (June 23, 2017 @ 12:22 PM PST)

UPDATE June 23, 2017 @ 7:14 PM PST This issue is now resolved. If you're still having issues adding/refreshing your PayPal accounts, we recommend you Read more...

Known Issue: Fifth Third Bank (Jan 22, 2017 @ 7:30 AM PST)

If  you're having issues connecting your Fifth Third Bank accounts to Mint, please try to do the following steps first:   1.  Clear Read more...

What's new about my bank connections?

What’s new about Mint’s connection to my bank? The short answer is, it’s faster and more reliable, which means fewer sync errors for you. Read more...

How do I know what the exact due date of my bill is?

The bills list screen and the bill details screen shows you the due date of your bill if it is available on the biller's website.  You can Read more...

RESOLVED: Known Issue: Fidelity NetBenefits (June 25, 2017 @ 10:00 AM PST)

UPDATE June 25, 2017 @ 8:59 PM PST This issue is now resolved. If you're still having issues adding/refreshing your Fidelity NetBenefits accounts, we Read more...

(RESOLVED) Known Issue: US Bank (May 26, 2017 @ 7:00 AM PST)

UPDATE 05/27/2017 (8:25 AM PST) This issue is now resolved. For those who are still experiencing issues with US Bank please contact our Customer Read more...

(RESOLVED) Known Issue: PayPal (May 25, 2017 @ 4:00 PM PST)

UPDATE 05/27/2017 (9:03 AM PST) This issue is now resolved. For those who are still experiencing issues with PayPal please contact our Customer Support Read more...

RESOLVED: Known Issue: Sunlife Financial (Benefit Access) - Canada (April 6,2017 3:21 PM PST)

UPDATE April 7, 2017 (7:43 AM PST) This issue is now resolved. If you're still having issues adding/refreshing your Sunlife Financial (Benefit Access) Read more...