Featured Questions

What's new about my bank connections?

There are exciting changes in how Mint connects to your bank. Click your bank for specific information. If your bank is not listed there is general Read more...

Missing accounts or Seeing accounts and balance as "Inactive" for your Chase connection?

As a result of the new connection method for your Chase accounts in Mint, you may notice the following: New accounts are not automatically added in Read more...

Known Issue: USAA Missing Mortgage (Sept. 9, 2019)

We are currently investigating an issue with USAA missing mortgage accounts. Some users will experiencing missing account data.  We are Read more...

How can I exclude an account?

Don’t want to see one of your accounts in Mint? We’ve got you covered with two options: Hide an account: This means we’re still linked Read more...

Target Credit Card no longer updates automatically using Mint

As of March 7, 2019 your Target Credit Card information won't update automatically.  You'll need to refresh the information manually. To Read more...

Known Issue: TD Bank Credit Card Account (Oct. 4, 2019)

We are currently investigating an issue with TD Bank accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of Read more...

Capital One transactions are missing or not downloaded

As part of the new connection method for Capital One using apps like Mint, your Mint accounts will update once every 24 hours. As a result, Read more...

Known Issue: T. Rowe Price Investments (Oct. 14, 2019)

We are aware of the issue effecting T. Rowe Price Invesments accounts and are currently working to resolve it.  We appreciate your patience and Read more...

Known Issue: Connectivity for American Express Credit Card (US) temporarily unavailable

Currently updates for American Express Credit Card (US) are unavailable every Monday between the hours of 1 a.m. and 6 p.m. PST. During this time your Read more...

Known Issue: Santander Bank (Sept. 20, 2019)

We are currently investigating an issue with Santander Bank accounts. Some users will be unable to add or refresh these accounts in Mint.  Read more...

Betterment: Duplicate accounts

Due to recent changes at Betterment website, you may find that your accounts have been duplicated in Mint. Duplicate accounts are typically cleared up Read more...

Known Issue: Unable to connect to Transamerica Retirement accounts

Connectivity for Transamerica Retirement is temporarily unavailable at this time. We are working with Transamerica Retirement to restore connectivity as Read more...

Known Issue: Golden 1 Credit Union (Oct. 14, 2019)

We are aware of the issue effecting Golden 1 Credit Union accounts and are currently working to resolve it.  We appreciate your patience and Read more...

Known Issue: TD Bank (9/9/19 1pm EST)

We are currently investigating an issue with TD Bank accounts. Some users are unable to add or refresh their accounts in Mint.  We are Read more...

Known Issue: Capital One Investing

Capital One has made a strategic decision to exit the brokerage business. As a result, existing Capital One Investing accounts will no longer update in Read more...

Connectivity Issues with First Republic Bank

Due to recent platform migration of First Republic Bank, some customers are unable to add or refresh their accounts in Mint. To resolve your issue, please Read more...

Blocking Issue: Santander Bank

Santander Bankis currently blocking our aggregation efforts. We will work to resolve this issue with Santander Bank, but please note that a resolution is Read more...

Known Issue: Navy Federal Credit Union

To protect the security of your account information, Navy Federal Credit Union is now requiring all their users to set up an enhanced authentication. Read more...

Wells Fargo Student Loans

As part of our new connection method to Wells Fargo, your student loans will display differently in Mint.  Prior, Wells Fargo student loans would Read more...

Known: OPTUM Bank (April 21, 2019)

We are currently investigating an issue with OPTUM Bank accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the Read more...

Why can’t I connect to my Coast Capital Savings account?

Coast Capital Savings has currently disabled connection to Mint. As of July 19, 2019, Connectivity for Coast Capital Savings is unavailable using Mint. We Read more...

Connectivity Issue with Toyota Financial Services and Lexus Financial Services

Toyota Financial Services and Lexus Financial Services updated their Online Policies and Agreements. Those changes resulted to connectivity issues with Read more...

Known Issue: Apple FCU (Sept. 9, 2019)

We are currently investigating an issue with Apple FCU accounts. Some users will encounter an error when attempting to add or refresh this Read more...

Seeing duplicate Vanguard accounts in Mint?

Duplicating of accounts in Mint usually happens if there are changes on your account in the bank site. One example would be an account name/number change. Read more...

Connectivity Issue: Principal Financial - Retirement

Some customers are having issues adding or refreshing their Principal Financial - Retirement accounts in Mint. We found out that an action needs to be Read more...

Missing/Transaction not Updating for Computershare (Employee Plan Login) and Computershare (Employee Plan Login) - Canada

Transactions for Computershare (Employee Plan Login) and Computershare (Employee Plan Login) - Canada are not supported at this time. If you would like Read more...

Known Issue: Wells Fargo (Feb. 7, 2019 @ 6:00 AM PST)

We currently have connectivity issues with Wells Fargo. Users will be unable to add or refresh their accounts in Mint. We are working with Wells Read more...

Known Issue: HSBC Bank (Canada)

We are currently unable to access HSBC Canada account data but are working with HSBC to re-establish the connectivity and access to your data from within Read more...

Connectivity Issue with Fifth Third Bank

If  you're having issues connecting your Fifth Third Bank accounts to Mint, please try to do the following steps first:   1.  Clear Read more...

Known Issue: Dell Financial Service

Due to recent site update of Dell Financial Services, customers are required to activate their new "MyDFS Portal" account. To know more about Read more...

Known Issue: Boeing Company 401K

We are currently investigating an issue with Boeing Company 401K accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of Read more...

Known Issue: Smartypig

Unfortunately, we have been unable to resolve the connection issue some Smartypig customers are experiencing in Mint.  If you continue to Read more...

What should I do if I receive "Uh Oh Something went wrong" with my Capital One accounts?

This error is typically a temporary response from Capital One indicating that account access for your account through Mint is temporarily unavailable. Read more...

Connectivity Issue: Prudential Financial Retirement & Annuities

If you are getting a "Connection Timed Out" error when adding or refreshing your Prudential Financial Retirement & Annuities account in Mint, Read more...

Capital One auto loan accounts showing positive balance under Capital One 360

We found out that Mint is pulling your auto loan balance as positive due to an aggregation issue when we connect to Capital One 360. In order to resolve Read more...

Known Issue: Northwest Federal Credit Union (VA)

Northwest Federal Credit Union (VA) needs you to take some action on their website before Mint can access your account. An example of this action is Read more...

Known Issue: Cambrian Credit Union

We are currently investigating an issue with Cambrian Credit Union accounts. Some users are unable to add or refresh their accounts in Mint. We are aware Read more...

Login Issue with Vanguard Group Brokerage

Having trouble connecting your account in Mint? Please try to re-enter your login credentials and one-time passcode. If the same issue persists even after Read more...

Known Issue: Kohls Credit Card (May 1, 2019 @ 8:30AM PDT)

We are currently investigating an issue with Kohls Credit Card accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of Read more...

Known Issue: First Bank of Puerto Rico (Sept. 10, 2019)

We are currently investigating an issue with First Bank of Puerto Rico accounts.  If you experience a 108 Error, please navigate to Read more...

Known Issue: Minnesota Life Online Service Center (Sept. 30, 2019)

We are currently experiencing an issue with Minnesota Life Online Service Center accounts. We're currently working to resolve it.  Read more...

Known Issue: HSA Bank (Mar. 7, 2019)

We are currently investigating an issue with HSA Bank accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the issue Read more...

Wells Fargo Safe Deposit Boxes No Longer Display

As part of the new connection method for Wells Fargo, your previously added safe deposit box accounts, which appeared as a checking account in Mint, will Read more...

Connectivity Issue: Honda Financial Services

Honda Financial Services needs you to take some action on their website before Mint can access your account. An example of this action is acknowledging a Read more...

Known Issue: Tompkins Valley Trust (Sept. 5, 2019)

We are currently investigating an issue with Tompkins Valley Trust accounts. Users may experience an issue adding or refreshing these accounts in Mint. We Read more...

Scottrade (Now TD Ameritrade): Duplicate accounts

Due to recent changes at the Scottrade (Now TD Ameritrade) website, you may find that your accounts have been duplicated in Mint. Duplicate accounts are Read more...

Known Connectivity Issue: First Tech Federal Credit Union

We are currently investigating an issue with First Tech Federal Credit Union accounts. Some users are unable to add or refresh their accounts in Mint. We Read more...

Known Issue: Associated Bank (Feb. 27, 2018 @ 7:00 AM PST)

  Associated Bank recently upgraded their online banking system. If you are unable to add or refresh your accounts in Mint and have not tried this Read more...

Connectivity Issue with Harris Bank

We are currently investigating an issue with Harris Bank accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the Read more...

Known Issue: Geovista FCU (Sept. 9, 2019)

We are currently investigating an issue with Geovista FCU accounts.  It appears as though this financial institution is blocking our Read more...

Known Issue: Global Cash Card - Metabank (03/05/2019 @ 08:00 AM PDT)

We are currently investigating an issue with Global Cash Card - Metabank accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Known Issue: Suntrust Bank (Personal Finance) (Sep. 19, 2018 @ 9:00 AM PST)

We are currently investigating an issue with SunTrust Bank (Personal Finance) accounts. Some users are unable to add or refresh their accounts in Mint. We Read more...

Known Issue: Marcus By Goldman Sachs (May 8, 2019)

We are currently investigating an issue with Marcus By Goldman Sachs accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Known Issue: Fibre Federal Credit Union (March 26, 2018 @ 9:00 AM PST)

We are currently investigating an issue with Fibre Federal Credit Union accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Known Issue: HSBC India, Australia, Mexico (Sept. 9, 2019)

We are currently investigating an issue with HSBC accounts. Some users are unable to add or refresh this account in Mint.  We are aware of Read more...

Known Issue: HSBC Bank (Canada) (Dec. 18, 2018 @ 9:00 AM PST)

We are currently investigating an issue with HSBC Bank (Canada) accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of Read more...

Known Issue: Regions Bank (Dec. 16, 2018 @ 6:00 AM PST)

We are currently investigating an issue with Regions Bank accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the Read more...

Known Issue: US Bank (October 18, 2019)

We are currently investigating an issue with US Bank accounts.  Users will experience temporary connection issues when attempting to add or Read more...

Blocking Issue: SEI Client Connect

SEI Client Connect is currently blocking our aggregation efforts. We will work to resolve this issue with SEI Client Connect, but please note that a Read more...

Known Issue: The Cooperative Bank (MA) (9/19/2019)

We are currently experiencing an issue with The Cooperative Bank accounts. Some users are unable to add or refresh their accounts in Mint.  Read more...

Known Issue: Lowe's Consumer Credit Card (Dec. 16, 2018 @ 8:00 AM PST)

We are currently investigating an issue with Lowe's Consumer Credit Card accounts. Some users are unable to add or refresh their accounts in Mint. We Read more...

Known Issue: Vanguard (Dec 3, 2018 @ 5:00 AM PST)

We are currently investigating an issue with Vanguard accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the issue Read more...

Known Connectivity Issue: Visions FCU

We are currently investigating an issue with Visions FCU accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the Read more...

Connectivity Issue: Flagstar Bank (MI) - Mortgage

We are currently investigating an issue with Flagstart  bank (MI) - Mortgage accounts. Some users are unable to add or refresh their accounts in Mint. Read more...

Known Issue: National Life Group (Feb 26, 2018 @ 7:00 AM PST)

We are currently investigating an issue with National Life Group accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of Read more...

Known Issue: GS Bank (Formerly GE Capital Bank) (Oct. 05, 2017 1:20 PM PST)

We are currently investigating an issue with GS Bank (Formerly GE Capital Bank) accounts. Some users are unable to add or refresh their accounts in Mint. Read more...

Known Issue: Colonial Savings Mortgage (March 19, 2019)

We are currently investigating an issue with Colonial Savings Mortgage accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Known Issue: Fifth Third Bank Investment Advisors (Sept. 2, 217 @ 1:00 PM PST)

We are currently investigating an issue with Fifth Third Bank Investment Advisors accounts. Some users are unable to add or refresh their accounts in Mint. Read more...

Known Issue: TD Canada Trust - Easy Web (April 27, 2019 @ 10:00 AM PST)

We are currently investigating an issue with TD Canada Trust – Easy Web accounts. Some users are unable to add or refresh their accounts in Mint. We Read more...

Known Issue: MBNA Credit Cards (Canada)

We are currently investigating an issue with MBNA Credit Cards (Canada) accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Known Issue: Provident Credit Union

We are currently investigating an issue with Provident Credit Union accounts. Some users are unable to add or refresh their accounts in Mint. We are aware Read more...

Known Issue: Thrift Savings Plan (Sept. 26, 2018 @ 03:00 PM PST)

We are currently investigating an issue with Thrift Savings Plan accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of Read more...

Known Issue: First Source Federal Credit Union (07:00 AM PST 02/19/2018)

We are aware of the connectivity issues that prevent some customers from adding and refreshing First Source Federal Credit Union in Mint. Our account Read more...

Known Issue: Washington State Employees CU - New Online Banking (Mar. 26, 2019)

We are currently investigating an issue with Washington State Employees CU - New Online Banking accounts. Some users are unable to add or refresh Read more...