Featured Questions

Known Issue: American Express Credit Card (Nov. 13, 2018 @ 8:30 AM PST)

We are currently investigating an issue with American Express Credit Card accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Missing accounts or Seeing accounts and balance as "Inactive" for your Chase connection?

As a result of the new connection method for your Chase accounts in Mint, you may notice the following: New accounts are not automatically added in Read more...

Capital One transactions are missing or not downloaded

As part of the new connection method for Capital One using apps like Mint, your Mint accounts will update once every 24 hours. As a result, Read more...

Known Issue: HSBC Bank USA

We are working with HSBC Bank USA to resolve a connection error with this financial institution.  We do not have an ETA at this time, but will post Read more...

Known Issue: Target Credit Card

Target Credit Card has recently made changes to their website.  To resolve the connection in Mint, you will need to contact Target Credit Card Read more...

Known Connectivity Issue: Wells Fargo

We are currently investigating an issue with Wells Fargo accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the Read more...

How can I exclude an account?

Don’t want to see one of your accounts in Mint? We’ve got you covered with two options: Hide an account: This means we’re still linked Read more...

Known Issue: Navy Federal Credit Union

To protect the security of your account information, Navy Federal Credit Union is now requiring all their users to set up an enhanced authentication. Read more...

Connectivity Issue with Toyota Financial Services and Lexus Financial Services

Toyota Financial Services and Lexus Financial Services updated their Online Policies and Agreements. Those changes resulted to connectivity issues with Read more...

What's new about my bank connections?

What’s new about Mint’s connection to my bank? The short answer is, it’s faster and more reliable, which means fewer sync errors for you. Read more...

Known Issue: HSA Bank

We are currently investigating an issue with HSA Bank accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the issue Read more...

Known Connectivity Issue: Simplii Financial

We are currently investigating an issue with Simplii Financial accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of Read more...

Known Issue: Citizens Bank

We are currently investigating an issue with Citizens Bank accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the Read more...

Known Issue: Discover Bank (Temporary retry error)

We are getting a temporary retry error when aggregating your Discover Bank accounts. Please try refreshing or adding your accounts at a later time as this Read more...

Known Issue: Ally Cashback - Credit Card

We are currently investigating an issue with Ally Cashback – Credit Card accounts. Some users are unable to add or refresh their accounts in Mint. Read more...

Known Issue: Radius Bank (Formerly First Trade Union Bank)

We are currently investigating an issue with Radius Bank (Formerly First Trade Union Bank) accounts. Some users are unable to add or refresh their Read more...

Blocking Issue: OPTUM Bank

We are currently experiencing connectivity issues with OPTUM Bank . We are working to resolve this issue with OPTUM Bank, but there is no ETA available Read more...

Known Issue: Wageworks

We are currently investigating an issue with Wageworks accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the issue Read more...

Betterment: Duplicate accounts

Due to recent changes at Betterment website, you may find that your accounts have been duplicated in Mint. Duplicate accounts are typically cleared up Read more...

Known Issue: Randolph Brooks FCU

We are currently investigating an issue with Randolph Brooks FCU accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of Read more...

Known Issue: Fifth Third Bank (Missing Transactions)

Due to technical issues in Fifth Third Bank, some accounts are now missing few transactions in Mint. We are currently working with Fifth Third to resolve Read more...

Known Issue: Walmart Rewards Mastercard (Canada)

We are currently investigating an issue with Walmart Rewards Mastercard (Canada) accounts. Some users are unable to add or refresh their accounts in Mint. Read more...

Connectivity Issues with First Republic Bank

Due to recent platform migration of First Republic Bank, some customers are unable to add or refresh their accounts in Mint. To resolve your issue, please Read more...

Known Issue: Citibank (Nov. 17, 2018 @ 9:20 AM PST)

We are currently investigating an issue with Citibank accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the issue Read more...

Login Issue with Vanguard Group Brokerage

Having trouble connecting your account in Mint? Please try to re-enter your login credentials and one-time passcode. If the same issue persists even after Read more...

Connectivity Issue with Fifth Third Bank

If  you're having issues connecting your Fifth Third Bank accounts to Mint, please try to do the following steps first:   1.  Clear Read more...

Know Issue: Edward Jones

We are currently investigating an issue with Edward Jones accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the Read more...

Known Issue: Provident Credit Union

We are currently investigating an issue with Provident Credit Union accounts. Some users are unable to add or refresh their accounts in Mint. We are aware Read more...

Known Issue: Dell Financial Service

Due to recent site update of Dell Financial Services, customers are required to activate their new "MyDFS Portal" account. To know more about Read more...

Known Issue: Smartypig

Unfortunately, we have been unable to resolve the connection issue some Smartypig customers are experiencing in Mint.  If you continue to Read more...

Seeing duplicate Vanguard accounts in Mint?

Duplicating of accounts in Mint usually happens if there are changes on your account in the bank site. One example would be an account name/number change. Read more...

Missing/Transaction not Updating for Computershare (Employee Plan Login) and Computershare (Employee Plan Login) - Canada

Transactions for Computershare (Employee Plan Login) and Computershare (Employee Plan Login) - Canada are not supported at this time. If you would like Read more...

Connectivity Issue: Principal Financial - Retirement

Some customers are having issues adding or refreshing their Principal Financial - Retirement accounts in Mint. We found out that an action needs to be Read more...

Known Issue: Northwest Federal Credit Union (VA)

Northwest Federal Credit Union (VA) needs you to take some action on their website before Mint can access your account. An example of this action is Read more...

Known Connectivity Issue: E*TRADE Bank

We are currently investigating an issue with E*TRADE Bank accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the Read more...

Known Issue: TCF Bank - Digital Banking

We are currently investigating an issue with TCF Bank - Digital Banking accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Capital One auto loan accounts showing positive balance under Capital One 360

We found out that Mint is pulling your auto loan balance as positive due to an aggregation issue when we connect to Capital One 360. In order to resolve Read more...

Known Issue: Fibre Federal Credit Union (March 26, 2018 @ 9:00 AM PST)

We are currently investigating an issue with Fibre Federal Credit Union accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Scottrade (Now TD Ameritrade): Duplicate accounts

Due to recent changes at the Scottrade (Now TD Ameritrade) website, you may find that your accounts have been duplicated in Mint. Duplicate accounts are Read more...

Known Issue: Centris FCU

We are currently investigating an issue with Centris FCU accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the Read more...

What should I do if I receive "Uh Oh Something went wrong" with my Capital One accounts?

This error is typically a temporary response from Capital One indicating that account access for your account through Mint is temporarily unavailable. Read more...

Connectivity Issue: Edward Jones

UPDATE August 5, 2017 @ 7:00 AM PST If you're getting connectivity issues with your Edward Jones account in Mint, please make sure that you can Read more...

Connectivity Issue with Harris Bank

We are currently investigating an issue with Harris Bank accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the Read more...

Known Issue: Associated Bank (Feb. 27, 2018 @ 7:00 AM PST)

  Associated Bank recently upgraded their online banking system. If you are unable to add or refresh your accounts in Mint and have not tried this Read more...

Known Issue: MBNA Credit Cards (Canada)

We are currently investigating an issue with MBNA Credit Cards (Canada) accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Known Issue: First Source Federal Credit Union (07:00 AM PST 02/19/2018)

We are aware of the connectivity issues that prevent some customers from adding and refreshing First Source Federal Credit Union in Mint. Our account Read more...

Known Issue: Suntrust Bank (Personal Finance) (Sep. 19, 2018 @ 9:00 AM PST)

We are currently investigating an issue with SunTrust Bank (Personal Finance) accounts. Some users are unable to add or refresh their accounts in Mint. We Read more...

Known Issue: PNC Bank (Sept. 30, 2018 @ 8:30 AM PST)

We are currently investigating an issue with PNC Bank accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the issue Read more...

Known Issue: Fifth Third Bank Investment Advisors (Sept. 2, 217 @ 1:00 PM PST)

We are currently investigating an issue with Fifth Third Bank Investment Advisors accounts. Some users are unable to add or refresh their accounts in Mint. Read more...

Known Issue: PSECU (March 6, 2018 @ 7:00 AM PST)

We are currently investigating an issue with Pennsylvania State Employees Credit Union (PSECU) accounts. Some users are unable to add or refresh their Read more...

Blocking Issue: SEI Client Connect

SEI Client Connect is currently blocking our aggregation efforts. We will work to resolve this issue with SEI Client Connect, but please note that a Read more...

Blocking Issue: Menards Credit Card

Menards Credit Card is currently blocking our aggregation efforts. We will work to resolve this issue with Menards Credit Card, but please note that a Read more...

Connectivity Issue: Honda Financial Services

Honda Financial Services needs you to take some action on their website before Mint can access your account. An example of this action is acknowledging a Read more...

Known Connectivity Issue: RealtyMogul

We are currently investigating an issue with RealtyMogul accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the Read more...

Known Issue: National Life Group (Feb 26, 2018 @ 7:00 AM PST)

We are currently investigating an issue with National Life Group accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of Read more...

Known Issue: GS Bank (Formerly GE Capital Bank) (Oct. 05, 2017 1:20 PM PST)

We are currently investigating an issue with GS Bank (Formerly GE Capital Bank) accounts. Some users are unable to add or refresh their accounts in Mint. Read more...

Known Issue: Thrift Savings Plan (Sept. 26, 2018 @ 03:00 PM PST)

We are currently investigating an issue with Thrift Savings Plan accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of Read more...