Featured Questions

Missing accounts or Seeing accounts and balance as "Inactive" for your Chase connection?

As a result of the new connection method for your Chase accounts in Mint, you may notice the following: New accounts are not automatically added in Read more...

Known Issue: Wells Fargo (Feb. 7, 2019 @ 6:00 AM PST)

We currently have connectivity issues with Wells Fargo. Users will be unable to add or refresh their accounts in Mint. We are working with Wells Read more...

How can I exclude an account?

Don’t want to see one of your accounts in Mint? We’ve got you covered with two options: Hide an account: This means we’re still linked Read more...

Known Issue: Unable to connect to Transamerica Retirement accounts

Connectivity for Transamerica Retirement is temporarily unavailable at this time. We are working with Transamerica Retirement to restore connectivity as Read more...

Target Credit Card no longer updates automatically using Mint

As of March 7, 2019 your Target Credit Card information won't update automatically.  You'll need to refresh the information manually. To Read more...

Capital One transactions are missing or not downloaded

As part of the new connection method for Capital One using apps like Mint, your Mint accounts will update once every 24 hours. As a result, Read more...

Known Issue: HSBC Bank (Canada)

We are currently unable to access HSBC Canada account data but are working with HSBC to re-establish the connectivity and access to your data from within Read more...

Known Issue: Lending Club

We are currently investigating an issue with Lending Club accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the Read more...

Known Issue: Rogers Bank (Canada) (Jan 20, 2019)

We are currently investigating an issue with Rogers Bank (Canada) accounts. Some users are unable to add or refresh their accounts in Mint. We are aware Read more...

What's new about my bank connections?

What’s new about Mint’s connection to my bank? The short answer is, it’s faster and more reliable, which means fewer sync errors for you. Read more...

Known Issue: Discover Bank (Temporary retry error)

We are getting a temporary retry error when aggregating your Discover Bank accounts. Please try refreshing or adding your accounts at a later time as this Read more...

Planned Maintenance (American Express Credit Card)

American Express Credit Card will be performing a maintenance from 03/23/2019 05:00 PM PST to 02:00 AM PST on 03/24/2019. During this time, Mint Read more...

Known Issue: HSA Bank (Mar. 7, 2019)

We are currently investigating an issue with HSA Bank accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the issue Read more...

Known Issue: Robinhood (Mar. 21, 2019 @ 7:00 AM PDT)

We are currently investigating an issue with Robinhood accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the issue Read more...

Connectivity Issue with Toyota Financial Services and Lexus Financial Services

Toyota Financial Services and Lexus Financial Services updated their Online Policies and Agreements. Those changes resulted to connectivity issues with Read more...

Known Issue: Lake Michigan Credit Union (MI) (Feb. 26, 2019 @ 9:30 AM PST)

We are currently investigating an issue with Lake Michigan Credit Union (MI) accounts. Some users are unable to add or refresh their accounts in Mint. We Read more...

Known Issue: PwC Benefits Express (Feb. 26, 2019 @ 9:30 AM PST)

We are currently investigating an issue with PwC Benefits Express accounts. Some users are unable to add or refresh their accounts in Mint. We are aware Read more...

Known Issue: Prudential Financial Retirement & Annuities (Mar. 10, 2019 @ 9:00 AM PST)

We are currently investigating an issue with Prudential Financial Retirement & Annuities accounts. Some users are unable to add or refresh their Read more...

Known Issue: HSBC Bank (Canada) (Dec. 18, 2018 @ 9:00 AM PST)

We are currently investigating an issue with HSBC Bank (Canada) accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of Read more...

Known Issue: Navy Federal Credit Union

To protect the security of your account information, Navy Federal Credit Union is now requiring all their users to set up an enhanced authentication. Read more...

Blocking Issue: Santander Bank

Santander Bankis currently blocking our aggregation efforts. We will work to resolve this issue with Santander Bank, but please note that a resolution is Read more...

Known Issue: Dell Financial Service

Due to recent site update of Dell Financial Services, customers are required to activate their new "MyDFS Portal" account. To know more about Read more...

Login Issue with Vanguard Group Brokerage

Having trouble connecting your account in Mint? Please try to re-enter your login credentials and one-time passcode. If the same issue persists even after Read more...

Connectivity Issue: Flagstar Bank (MI) - Mortgage

We are currently investigating an issue with Flagstart  bank (MI) - Mortgage accounts. Some users are unable to add or refresh their accounts in Mint. Read more...

Missing/Transaction not Updating for Computershare (Employee Plan Login) and Computershare (Employee Plan Login) - Canada

Transactions for Computershare (Employee Plan Login) and Computershare (Employee Plan Login) - Canada are not supported at this time. If you would like Read more...

Connectivity Issues with First Republic Bank

Due to recent platform migration of First Republic Bank, some customers are unable to add or refresh their accounts in Mint. To resolve your issue, please Read more...

Betterment: Duplicate accounts

Due to recent changes at Betterment website, you may find that your accounts have been duplicated in Mint. Duplicate accounts are typically cleared up Read more...

Known Issue: Navy Federal Credit Union (March 24, 2019)

We are currently investigating an issue with Navy Federal Credit Union accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Seeing duplicate Vanguard accounts in Mint?

Duplicating of accounts in Mint usually happens if there are changes on your account in the bank site. One example would be an account name/number change. Read more...

Known Issue: Northwest Federal Credit Union (VA)

Northwest Federal Credit Union (VA) needs you to take some action on their website before Mint can access your account. An example of this action is Read more...

Connectivity Issue: Principal Financial - Retirement

Some customers are having issues adding or refreshing their Principal Financial - Retirement accounts in Mint. We found out that an action needs to be Read more...

Known Connectivity Issue: First Tech Federal Credit Union

We are currently investigating an issue with First Tech Federal Credit Union accounts. Some users are unable to add or refresh their accounts in Mint. We Read more...

Known Issue: Colonial Savings Mortgage (March 19, 2019)

We are currently investigating an issue with Colonial Savings Mortgage accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Known Issue: Provident Credit Union

We are currently investigating an issue with Provident Credit Union accounts. Some users are unable to add or refresh their accounts in Mint. We are aware Read more...

Connectivity Issue with Fifth Third Bank

If  you're having issues connecting your Fifth Third Bank accounts to Mint, please try to do the following steps first:   1.  Clear Read more...

Known Issue: Smartypig

Unfortunately, we have been unable to resolve the connection issue some Smartypig customers are experiencing in Mint.  If you continue to Read more...

Capital One auto loan accounts showing positive balance under Capital One 360

We found out that Mint is pulling your auto loan balance as positive due to an aggregation issue when we connect to Capital One 360. In order to resolve Read more...

What should I do if I receive "Uh Oh Something went wrong" with my Capital One accounts?

This error is typically a temporary response from Capital One indicating that account access for your account through Mint is temporarily unavailable. Read more...

Known Issue: Bell Bank (Mar. 18, 2019 @ 9:30 AM PDT)

We are currently investigating an issue with Bell Bank accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the issue Read more...

Known Issue: Associated Bank (Feb. 27, 2018 @ 7:00 AM PST)

  Associated Bank recently upgraded their online banking system. If you are unable to add or refresh your accounts in Mint and have not tried this Read more...

Scottrade (Now TD Ameritrade): Duplicate accounts

Due to recent changes at the Scottrade (Now TD Ameritrade) website, you may find that your accounts have been duplicated in Mint. Duplicate accounts are Read more...

Connectivity Issue: Honda Financial Services

Honda Financial Services needs you to take some action on their website before Mint can access your account. An example of this action is acknowledging a Read more...

Known Issue: Suntrust Bank (Personal Finance) (Sep. 19, 2018 @ 9:00 AM PST)

We are currently investigating an issue with SunTrust Bank (Personal Finance) accounts. Some users are unable to add or refresh their accounts in Mint. We Read more...

Known Connectivity Issue: Visions FCU

We are currently investigating an issue with Visions FCU accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the Read more...

Connectivity Issue with Harris Bank

We are currently investigating an issue with Harris Bank accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the Read more...

Known Issue: Global Cash Card - Metabank (03/05/2019 @ 08:00 AM PDT)

We are currently investigating an issue with Global Cash Card - Metabank accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Known Issue: National Life Group (Feb 26, 2018 @ 7:00 AM PST)

We are currently investigating an issue with National Life Group accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of Read more...

Known Issue: Regions Bank (Dec. 16, 2018 @ 6:00 AM PST)

We are currently investigating an issue with Regions Bank accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the Read more...

Known Issue: First Source Federal Credit Union (07:00 AM PST 02/19/2018)

We are aware of the connectivity issues that prevent some customers from adding and refreshing First Source Federal Credit Union in Mint. Our account Read more...

Known Issue: MBNA Credit Cards (Canada)

We are currently investigating an issue with MBNA Credit Cards (Canada) accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Known Issue: GS Bank (Formerly GE Capital Bank) (Oct. 05, 2017 1:20 PM PST)

We are currently investigating an issue with GS Bank (Formerly GE Capital Bank) accounts. Some users are unable to add or refresh their accounts in Mint. Read more...

Known Issue: Fifth Third Bank Investment Advisors (Sept. 2, 217 @ 1:00 PM PST)

We are currently investigating an issue with Fifth Third Bank Investment Advisors accounts. Some users are unable to add or refresh their accounts in Mint. Read more...

Known Issue: Vanguard (Dec 3, 2018 @ 5:00 AM PST)

We are currently investigating an issue with Vanguard accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the issue Read more...

Known Issue: Fibre Federal Credit Union (March 26, 2018 @ 9:00 AM PST)

We are currently investigating an issue with Fibre Federal Credit Union accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Blocking Issue: SEI Client Connect

SEI Client Connect is currently blocking our aggregation efforts. We will work to resolve this issue with SEI Client Connect, but please note that a Read more...

Known Issue: Lowe's Consumer Credit Card (Dec. 16, 2018 @ 8:00 AM PST)

We are currently investigating an issue with Lowe's Consumer Credit Card accounts. Some users are unable to add or refresh their accounts in Mint. We Read more...

Known Issue: American Express Credit Card (Mar. 25, 2019 @ 07:00 AM PST)

We are currently investigating an issue with American Express Credit Card accounts.  Users are unable to add or refresh their accounts in Mint. We Read more...

Known Issue: Thrift Savings Plan (Sept. 26, 2018 @ 03:00 PM PST)

We are currently investigating an issue with Thrift Savings Plan accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of Read more...