Featured Questions

What's new about my bank connections?

What’s new about Mint’s connection to my bank? The short answer is, it’s faster and more reliable, which means fewer sync errors for you. Read more...

Vanguard and Vanguard - Personal Investors duplicate account issue (October 06, 2017 7:00AM PST)

Due to recent changes at the Vanguard website, you may find that your Vanguard accounts have been duplicated in Mint.  Duplicate accounts are Read more...

Known Issue: Unable to add or refresh Wellsfargo accounts (08/18/2017 11:50 AM PST)

In order to safeguard customer's account, Wellsfargo temporarily prevented online access for some customers. Due to this, some users are unable to add Read more...

How can I exclude an account?

Don’t want to see one of your accounts in Mint? We’ve got you covered with two options: Hide an account: This means we’re still linked Read more...

Known Issue: Capital One - Credit Cards (Dec. 15, 2017 @ 7:00 AM PST)

We are currently investigating an issue with Capital One - Credit Cards accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Login Issue with Vanguard Group Brokerage

Having trouble connecting your account in Mint? Please try to re-enter your login credentials and one-time passcode. If the same issue persists even after Read more...

Connectivity Issue: Principal Financial - Retirement

Some customers are having issues adding or refreshing their Principal Financial - Retirement accounts in Mint. We found out that an action needs to be Read more...

Connectivity Issue with Toyota Financial Services

Last October 2017, Toyota Financial Services updated their Online Policies and Agreements. Those changes resulted to connectivity issues with some of Read more...

How do I know that my bill has been paid?

Your bill will be paid by the delivery date listed in your payment receipt. If your account is linked, then the app will also show you once the biller Read more...

Known Issue: Discover Bank (Temporary retry error)

We are getting a temporary retry error when aggregating your Discover Bank accounts. Please try refreshing or adding your accounts at a later time as this Read more...

Known Issue: GS Bank (Formerly GE Capital Bank) (Oct. 05, 2017 1:20 PM PST)

We are currently investigating an issue with GS Bank (Formerly GE Capital Bank) accounts. Some users are unable to add or refresh their accounts in Mint. Read more...

Missing some accounts or Mint is treating your account as “Closed” for your new Chase connection?

Due to recent update on your Chase connection, Mint won’t be able to pull new or replacements accounts. In order to resolve this issue you have the Read more...

Known Issue: US Bank (Dec. 14, 2017 @ 9:00 AM PST)

We are currently investigating an issue with US Bank accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the issue Read more...

Blocking Issue: Alerus Financial Retirement Solutions

Alerus Financial Retirement Solutions is currently blocking our aggregation efforts. We will work to resolve this issue with Alerus Financial Retirement Read more...

Connectivity Issue: Edward Jones

UPDATE August 5, 2017 @ 7:00 AM PST If you're getting connectivity issues with your Edward Jones account in Mint, please make sure that you can Read more...

Known Issue: Smartypig (Nov. 28, 2017 @ 12:00 PM PST)

We are currently investigating an issue with Smartypig accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the issue Read more...

Connectivity Issue with Fifth Third Bank

If  you're having issues connecting your Fifth Third Bank accounts to Mint, please try to do the following steps first:   1.  Clear Read more...

How do I know what the exact due date of my bill is?

The bills list screen and the bill details screen shows you the due date of your bill if it is available on the biller's website.  You can Read more...

Known Issue: BB&T Transaction issue (September 05, 2017 7:00AM PST)

*As of 09/11 07:00AM PST We are aware that Mint is pulling duplicate transactions for some BB&T accounts. For the meantime, please mark the duplicate Read more...

Known Issue: Fidelity Bank (GA) (Dec. 14, 2017 @ 9:00 AM PST)

We are currently investigating an issue with Fidelity Bank (GA) accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of Read more...

Connectivity Issue: Honda Financial Services

Honda Financial Services needs you to take some action on their website before Mint can access your account. An example of this action is acknowledging a Read more...

Known Issue: Fifth Third Bank Investment Advisors (Sept. 2, 217 @ 1:00 PM PST)

We are currently investigating an issue with Fifth Third Bank Investment Advisors accounts. Some users are unable to add or refresh their accounts in Mint. Read more...