Featured Questions

How can I exclude an account?

Don’t want to see one of your accounts in Mint? We’ve got you covered with two options: Hide an account: This means we’re still linked Read more...

Seeing duplicate Vanguard accounts in Mint?

Duplicating of accounts in Mint usually happens if there are changes on your account in the bank site. One example would be an account name/number change. Read more...

What's new about my bank connections?

What’s new about Mint’s connection to my bank? The short answer is, it’s faster and more reliable, which means fewer sync errors for you. Read more...

Missing some accounts or Mint is treating your account as “Closed” for your new Chase connection?

Due to recent update on your Chase connection, Mint won’t be able to pull new or replacement accounts. In order to resolve this issue you have the Read more...

Blocking issue: Canadian Tire Bank - Credit Cards (Canada)

Canadian Tire Bank - Credit Cards (Canada) is currently blocking our aggregation efforts. We will work to resolve this issue with Canadian Tire Bank - Read more...

Known Issue: Navy Federal Credit Union

Navy Federal Credit Union just introduced an enhance authentication and all users are now required to enter one-time passcode when accessing their Read more...

Connectivity Issue with Toyota Financial Services and Lexus Financial Services

Toyota Financial Services and Lexus Financial Services updated their Online Policies and Agreements. Those changes resulted to connectivity issues with Read more...

Incorrect balance issue with TIAA accounts

We are currently investigating an incorrect balance issue with TIAA accounts. We are aware of the issue and are working to resolve it. Please try again Read more...

Scottrade (Now TD Ameritrade): Duplicate accounts

Due to recent changes at the Scottrade (Now TD Ameritrade) website, you may find that your accounts have been duplicated in Mint. Duplicate accounts are Read more...

Known Issue: Discover Bank (Temporary retry error)

We are getting a temporary retry error when aggregating your Discover Bank accounts. Please try refreshing or adding your accounts at a later time as this Read more...

Connectivity Issues with First Republic Bank

Due to recent platform migration of First Republic Bank, some customers are unable to add or refresh their accounts in Mint. To resolve your issue, please Read more...

Blocking Issue: Union Bank

Union Bank is currently blocking our aggregation efforts. We will work to resolve this issue with Union Bank, but please note that a resolution is Read more...

Missing/Transaction not Updating for Computershare (Employee Plan Login) and Computershare (Employee Plan Login) - Canada

Transactions for Computershare (Employee Plan Login) and Computershare (Employee Plan Login) - Canada are not supported at this time. If you would like Read more...

Login Issue with Vanguard Group Brokerage

Having trouble connecting your account in Mint? Please try to re-enter your login credentials and one-time passcode. If the same issue persists even after Read more...

Known Issue: Dell Financial Service

Due to recent site update of Dell Financial Services, customers are required to activate their new "MyDFS Portal" account. To know more about Read more...

Blocking Issue: Wells Fargo Shareowner Services

Wells Fargo Shareowner Servicesis currently blocking our aggregation efforts. We will work to resolve this issue with Wells Fargo Shareowner Services, but Read more...

Known Issue: Northwest Federal Credit Union (VA)

Northwest Federal Credit Union (VA) needs you to take some action on their website before Mint can access your account. An example of this action is Read more...

Connectivity Issue with Colorado PERA

We are currently investigating an issue with Colorado PERA accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the Read more...

Known Issue: Associated Bank (Feb. 27, 2018 @ 7:00 AM PST)

  Associated Bank recently upgraded their online banking system. If you are unable to add or refresh your accounts in Mint and have not tried this Read more...

Connectivity Issue: Principal Financial - Retirement

Some customers are having issues adding or refreshing their Principal Financial - Retirement accounts in Mint. We found out that an action needs to be Read more...

Known Issue: TCF Bank - Digital Banking

We are currently investigating an issue with TCF Bank - Digital Banking accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Capital One auto loan accounts showing positive balance under Capital One 360

We found out that Mint is pulling your auto loan balance as positive due to an aggregation issue when we connect to Capital One 360. In order to resolve Read more...

Known Issue: PSECU (March 6, 2018 @ 7:00 AM PST)

We are currently investigating an issue with Pennsylvania State Employees Credit Union (PSECU) accounts. Some users are unable to add or refresh their Read more...

Connectivity Issue with Fifth Third Bank

If  you're having issues connecting your Fifth Third Bank accounts to Mint, please try to do the following steps first:   1.  Clear Read more...

Connectivity Issue: Edward Jones

UPDATE August 5, 2017 @ 7:00 AM PST If you're getting connectivity issues with your Edward Jones account in Mint, please make sure that you can Read more...

Known Issue: Smartypig

We are currently investigating an issue with Smartypig accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the issue Read more...

Known Issue: National Life Group (Feb 26, 2018 @ 7:00 AM PST)

We are currently investigating an issue with National Life Group accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of Read more...

Known Issue: Brinks Prepaid Mastercard (March 25, 2018 @ 7:00 AM PST)

We are currently investigating an issue with Brinks Prepaid Mastercard accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

How do I know what the exact due date of my bill is?

The bills list screen and the bill details screen shows you the due date of your bill if it is available on the biller's website.  You can Read more...

Blocking Issue: Menards Credit Card

Menards Credit Card is currently blocking our aggregation efforts. We will work to resolve this issue with Menards Credit Card, but please note that a Read more...

Connectivity Issue: Honda Financial Services

Honda Financial Services needs you to take some action on their website before Mint can access your account. An example of this action is acknowledging a Read more...

Known Issue: Fibre Federal Credit Union (March 26, 2018 @ 9:00 AM PST)

We are currently investigating an issue with Fibre Federal Credit Union accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Blocking Issue: SEI Client Connect

SEI Client Connect is currently blocking our aggregation efforts. We will work to resolve this issue with SEI Client Connect, but please note that a Read more...

Known Issue: GS Bank (Formerly GE Capital Bank) (Oct. 05, 2017 1:20 PM PST)

We are currently investigating an issue with GS Bank (Formerly GE Capital Bank) accounts. Some users are unable to add or refresh their accounts in Mint. Read more...

Known Issue: First Source Federal Credit Union (07:00 AM PST 02/19/2018)

We are aware of the connectivity issues that prevent some customers from adding and refreshing First Source Federal Credit Union in Mint. Our account Read more...

Known Issue: Fifth Third Bank Investment Advisors (Sept. 2, 217 @ 1:00 PM PST)

We are currently investigating an issue with Fifth Third Bank Investment Advisors accounts. Some users are unable to add or refresh their accounts in Mint. Read more...

How do I know that my bill has been paid?

Your bill will be paid by the delivery date listed in your payment receipt. If your account is linked, then the app will also show you once the biller Read more...

RESOLVED: Known Issue: State Employees CU of Maryland (March 14, 2018 @ 9:00 AM PST)

RESOLVED: We are currently investigating an issue with State Employees CU of Maryland accounts. Some users are unable to add or refresh their accounts in Read more...