Featured Questions

Capital One transactions are missing or not downloaded

As part of the new connection method for Capital One using apps like Mint, your Mint accounts will update once every 24 hours. As a result, Read more...

Unable to Add/Refresh Wells Fargo

Wells Fargo Read more...

Blocking Issue: OPTUM Bank

We are currently experiencing connectivity issues with OPTUM Bank . We are working to resolve this issue with OPTUM Bank, but there is no ETA available Read more...

How can I exclude an account?

Don’t want to see one of your accounts in Mint? We’ve got you covered with two options: Hide an account: This means we’re still linked Read more...

Betterment: Duplicate accounts

Due to recent changes at Betterment website, you may find that your accounts have been duplicated in Mint. Duplicate accounts are typically cleared up Read more...

What's new about my bank connections?

What’s new about Mint’s connection to my bank? The short answer is, it’s faster and more reliable, which means fewer sync errors for you. Read more...

Known Issue: Venmo

Venmo is currently blocking our aggregation efforts. We are currently working with Venmo to resolve this but please note that a resolution is dependent on Read more...

Known Issue: Navy Federal Credit Union

To protect the security of your account information, Navy Federal Credit Union is now requiring all their users to set up an enhanced authentication. Read more...

Missing some accounts or Mint is treating your account as “Closed” for your new Chase connection?

As a result of the new connection method for your Chase accounts in Mint, you may notice the following: New accounts are not automatically added in Read more...

Known Issue: Discover Bank (Temporary retry error)

We are getting a temporary retry error when aggregating your Discover Bank accounts. Please try refreshing or adding your accounts at a later time as this Read more...

Connectivity Issue: Royal Bank of Canada

We are currently investigating an issue with Royal Bank of Canada accounts. Some users are unable to add or refresh their accounts in Mint.We are aware of Read more...

Connectivity Issue with Toyota Financial Services and Lexus Financial Services

Toyota Financial Services and Lexus Financial Services updated their Online Policies and Agreements. Those changes resulted to connectivity issues with Read more...

Connectivity Issues with First Republic Bank

Due to recent platform migration of First Republic Bank, some customers are unable to add or refresh their accounts in Mint. To resolve your issue, please Read more...

Known Issue: PSECU (March 6, 2018 @ 7:00 AM PST)

We are currently investigating an issue with Pennsylvania State Employees Credit Union (PSECU) accounts. Some users are unable to add or refresh their Read more...

Login Issue with Vanguard Group Brokerage

Having trouble connecting your account in Mint? Please try to re-enter your login credentials and one-time passcode. If the same issue persists even after Read more...

Seeing duplicate Vanguard accounts in Mint?

Duplicating of accounts in Mint usually happens if there are changes on your account in the bank site. One example would be an account name/number change. Read more...

Known Issue: Northwest Federal Credit Union (VA)

Northwest Federal Credit Union (VA) needs you to take some action on their website before Mint can access your account. An example of this action is Read more...

Missing/Transaction not Updating for Computershare (Employee Plan Login) and Computershare (Employee Plan Login) - Canada

Transactions for Computershare (Employee Plan Login) and Computershare (Employee Plan Login) - Canada are not supported at this time. If you would like Read more...

Known Issue: Dell Financial Service

Due to recent site update of Dell Financial Services, customers are required to activate their new "MyDFS Portal" account. To know more about Read more...

Connectivity Issue with Fifth Third Bank

If  you're having issues connecting your Fifth Third Bank accounts to Mint, please try to do the following steps first:   1.  Clear Read more...

Known Issue: Smartypig

Unfortunately, we have been unable to resolve the connection issue some Smartypig customers are experiencing in Mint.  If you continue to Read more...

What should I do if I receive "Uh Oh Something went wrong" with my Capital One accounts?

This error is typically a temporary response from Capital One indicating that account access for your account through Mint is temporarily unavailable. Read more...

Connectivity Issue: Principal Financial - Retirement

Some customers are having issues adding or refreshing their Principal Financial - Retirement accounts in Mint. We found out that an action needs to be Read more...

Capital One auto loan accounts showing positive balance under Capital One 360

We found out that Mint is pulling your auto loan balance as positive due to an aggregation issue when we connect to Capital One 360. In order to resolve Read more...

Known Issue: TCF Bank - Digital Banking

We are currently investigating an issue with TCF Bank - Digital Banking accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Connectivity Issue: Edward Jones

UPDATE August 5, 2017 @ 7:00 AM PST If you're getting connectivity issues with your Edward Jones account in Mint, please make sure that you can Read more...

Known Issue: Associated Bank (Feb. 27, 2018 @ 7:00 AM PST)

  Associated Bank recently upgraded their online banking system. If you are unable to add or refresh your accounts in Mint and have not tried this Read more...

Known Issue: National Life Group (Feb 26, 2018 @ 7:00 AM PST)

We are currently investigating an issue with National Life Group accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of Read more...

Scottrade (Now TD Ameritrade): Duplicate accounts

Due to recent changes at the Scottrade (Now TD Ameritrade) website, you may find that your accounts have been duplicated in Mint. Duplicate accounts are Read more...

Connectivity Issue: Honda Financial Services

Honda Financial Services needs you to take some action on their website before Mint can access your account. An example of this action is acknowledging a Read more...

Known Issue: First Source Federal Credit Union (07:00 AM PST 02/19/2018)

We are aware of the connectivity issues that prevent some customers from adding and refreshing First Source Federal Credit Union in Mint. Our account Read more...

Blocking Issue: SEI Client Connect

SEI Client Connect is currently blocking our aggregation efforts. We will work to resolve this issue with SEI Client Connect, but please note that a Read more...

Known Issue: Fibre Federal Credit Union (March 26, 2018 @ 9:00 AM PST)

We are currently investigating an issue with Fibre Federal Credit Union accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Blocking Issue: Menards Credit Card

Menards Credit Card is currently blocking our aggregation efforts. We will work to resolve this issue with Menards Credit Card, but please note that a Read more...

Known Issue: GS Bank (Formerly GE Capital Bank) (Oct. 05, 2017 1:20 PM PST)

We are currently investigating an issue with GS Bank (Formerly GE Capital Bank) accounts. Some users are unable to add or refresh their accounts in Mint. Read more...

Known Issue: Fifth Third Bank Investment Advisors (Sept. 2, 217 @ 1:00 PM PST)

We are currently investigating an issue with Fifth Third Bank Investment Advisors accounts. Some users are unable to add or refresh their accounts in Mint. Read more...

Planned Maintenance: Vanguard: August 12, 2018 (01:00 AM EST to 05:00 AM EST )

Due to Vanguard's scheduled maintenance on August 12, 2018, Mint won't be able to add or refresh your accounts between 01:00 AM EST to 05:00 AM Read more...