Featured Questions

Vanguard and Vanguard - Personal Investors duplicate account issue (October 06, 2017 7:00AM PST)

Due to recent technical change/update in your bank's web site, account duplication was triggered which caused confusion on how Mint collects data from Read more...

Known Issue: Unable to add or refresh Wellsfargo accounts (08/18/2017 11:50 AM PST)

In order to safeguard customer's account, Wellsfargo temporarily prevented online access for some customers. Due to this, some users are unable to add Read more...

RESOLVED: Known Issue: American Express Credit Card (October 14, 2017 @ 10:12 AM PT)

UPDATE: Oct. 18, 2017 @ 7:00 AM PST This issue is now resolved. If you're still having issues adding/refreshing your American Express Credit Card Read more...

How can I exclude an account?

Don’t want to see one of your accounts in Mint? We’ve got you covered with two options: Hide an account: This means we’re still linked Read more...

Known Issue: GS Bank (Formerly GE Capital Bank) (Oct. 05, 2017 1:20 PM PST)

We are currently investigating an issue with GS Bank (Formerly GE Capital Bank) accounts. Some users are unable to add or refresh their accounts in Mint. Read more...

Known Issue: Amazon.com Store Card (Synchrony) (September 30, 2017 @ 7:00 AM PST)

We are currently investigating an issue with Amazon.com Store Card (Synchrony) accounts. Some users are unable to add or refresh their accounts in Mint. Read more...

Known Issue: Macy's Credit Card (Sept. 28, 2017 @ 10:00 AM PST)

We are currently investigating an issue with Macy's Credit Card accounts. Some users are unable to add or refresh their accounts in Mint due to a Read more...

Known Issue: BB&T Transaction issue (September 05, 2017 7:00AM PST)

*As of 09/11 07:00AM PST We are aware that Mint is pulling duplicate transactions for some BB&T accounts. For the meantime, please mark the duplicate Read more...

Login Issue with Vanguard Group Brokerage

Having trouble connecting your account in Mint? Please try to re-enter your login credentials and one-time passcode. If the same issue persists even after Read more...

What's new about my bank connections?

What’s new about Mint’s connection to my bank? The short answer is, it’s faster and more reliable, which means fewer sync errors for you. Read more...

Known Issue: Barclaycard (August 02, 2017 @ 7:00 AM PST)

We are currently investigating an issue with Barclaycard accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the Read more...

Known Issue: Discover Bank (Temporary retry error)

We are getting a temporary retry error when aggregating your Discover Bank accounts. Please try refreshing or adding your accounts at a later time as this Read more...

Connectivity Issue: Principal Financial - Retirement

Some customers are having issues adding or refreshing their Principal Financial - Retirement accounts in Mint. We found out that an action needs to be Read more...

Known Issue: Alerus Financial Retirement Solutions (Sept. 2, 2017 @ 2:00 PM PST)

We are currently investigating an issue with Alerus Financial Retirement Solutions accounts. Some users are unable to add or refresh their accounts in Read more...

How do I know that my bill has been paid?

Your bill will be paid by the delivery date listed in your payment receipt. If your account is linked, then the app will also show you once the biller Read more...

TCF Bank connectivity issue due to recent migration

We found out that TCF Bank customers are being migrated on a new URL in a phased manner. Due to this, some customer are experiencing connectivity issues Read more...

Known Issue: Fifth Third Bank (Jan 22, 2017 @ 7:30 AM PST)

If  you're having issues connecting your Fifth Third Bank accounts to Mint, please try to do the following steps first:   1.  Clear Read more...

Connectivity Issue: Edward Jones

UPDATE August 5, 2017 @ 7:00 AM PST If you're getting connectivity issues with your Edward Jones account in Mint, please make sure that you can Read more...

Known Issue: Lowe's Consumer Credit Card (Oct. 7, 2017 @ 7:00 AM PST)

We are currently investigating an issue with Lowe's Consumer Credit Card accounts. Some users are unable to add or refresh their accounts in Mint. We Read more...

Known Issue: Fifth Third Bank Investment Advisors (Sept. 2, 217 @ 1:00 PM PST)

We are currently investigating an issue with Fifth Third Bank Investment Advisors accounts. Some users are unable to add or refresh their accounts in Mint. Read more...

How do I know what the exact due date of my bill is?

The bills list screen and the bill details screen shows you the due date of your bill if it is available on the biller's website.  You can Read more...

Why my Morgan Stanley Stock Plan Connect - Benefit Access shows only vested balance?

You may have noticed a change to your overall portfolio balance. Morgan Stanley recently made a change to only display the vested balance, shares you own Read more...

Known Issue: Macy's Credit Card (Oct. 15, 2017 @ 7:00 AM PDT)

We are currently investigating an issue with Macy's Credit Card accounts. Some users are unable to add or refresh their accounts in Mint. We are aware Read more...

Known Issue: Honda Financial Services (Oct. 15, 2017 @ 4:00 PM PST)

We are currently investigating an issue with Honda Financial Services accounts. Some users are unable to add or refresh their accounts in Mint. We are Read more...

Connectivity Issue: Honda Financial Services

Honda Financial Services needs you to take some action on their website before Mint can access your account. An example of this action is acknowledging a Read more...

Known Issue: Home Depot Consumer Credit Card (Aug. 28, 2017 @ 7:00 AM PST)

We are currently investigating an issue with Home Depot Consumer Credit Card accounts. Some users are unable to add or refresh their accounts in Mint. We Read more...

Known Issue: Sears Credit Card(Now Citi Credit Card) (Aug. 28, 2017 @ 7:00 AM PST)

We are currently investigating an issue with Sears Credit Card(Now Citi Credit Card) accounts. Some users are unable to add or refresh their accounts in Read more...