Why are my Chase accounts missing or inactive?

In 2019, we improved the security of our connection with Chase, but it may have disrupted some of your accounts. If your accounts aren’t connecting correctly, try this:

From Mint.com:

  1. Log in to Mint and select Settings from the black bar at the top of the page.
  2. Above the gear icon next to Chase Bank, select Update Now, Re-link Now, or Edit my Connection and re-enter your credentials.
  3. Choose the accounts you’d like to add or refresh.
  4. Select Give Access.  

From the Mint app:

  1. Open the Mint app and go to Settings.
  2. Select Accounts and then tap Chase Bank.
  3. Android users: Select options at the top right corner.
  4. Select Edit Connection.
  5. Re-enter your credentials and choose the accounts you’d like to add or refresh.
  6. Select Give Access.