Known Issue: Northwest Federal Credit Union (VA)

Northwest Federal Credit Union (VA) needs you to take some action on their website before Mint can access your account. An example of this action is acknowledging a new or updated Terms and Conditions or Privacy Policy.

Here are the steps to fix the error:

1. Login to Northwest Federal Credit Union (VA) website
2. An action needs to be acknowledged on "WebConnect Terms and Conditions Page"
3. Once done and prompt is no longer showing, log back to Mint and re-enter your credentials using the "Edit Login" option

If the message or prompt did not show up, here are some things you can do to trigger it:
o Clear the cache and cookies of your browser.
o Use a different computer when logging in to the bank's website.

I hope that these steps resolve your issue. If it did not work, please contact our Support team to investigate further.