Known Issue: Navy Federal Credit Union

To protect the security of your account information, Navy Federal Credit Union is now requiring all their users to set up an enhanced authentication.

Please login to your online banking site where you should get the prompt and take the necessary actions. If you haven’t tried already, you can try these steps to ensure you'll see that prompt:

 

- Clear your browser's cache and cookies.

- Use private window / incognito browser.

- Use an unrecognized computer that you rarely use to login to your account.

- Doing any of the above will ensure you'll get the prompt when you login to your account at Navy Federal Credit Union website.

 

Once done, log back to Mint and re-enter your credentials using the “Edit Login” option on the Settings page.

Thank you for your cooperation.