Known Issues

Missing accounts or Seeing accounts and balance as "Inactive" for your Chase connection?

As a result of the new connection method for your Chase accounts in Mint, you may notice the following: New accounts are not automatically added in Read more...

Why is the Zillow value not updating?

We are aware that there is an issue with Zillow Zestimates not updating. Our development team is working to fix the issue as soon as possible but we do Read more...

Why can’t I connect to my State Farm account?

State Farm has made the decision to disable connection to Mint. As of Sept. 16, 2016, you’ll be unable to connect to your State Farm account. We Read more...

Known Issue: HSBC Bank (Canada)

We are currently unable to access HSBC Canada account data but are working with HSBC to re-establish the connectivity and access to your data from within Read more...

TD Bank and TD Canada Trust - Easy Web Intermittent Connectivity Issue

We are aware that some customers are experiencing connectivity issues with their TD Bank/ TD Canada Trust - Easy Web accounts in Mint. Our engineers are Read more...

Login Issue with Vanguard Group Brokerage

Having trouble connecting your account in Mint? Please try to re-enter your login credentials and one-time passcode. If the same issue persists even after Read more...

Known Issue: Clicking a budget category displays a previous budget's transactions

There is currently an issue in which, when you click on a category to display the transactions, you'll see the transactions for the previous budget Read more...

Why does the connection time out when I try to add an account?

There is currently an issue that may cause an account to time out when you try to add it. Our development team is aware of it and is working to resolve it Read more...

Known Issue: Continue button inactive when updating credentials for some customers

There is a current issue in which the continue button doesn't work when trying to update the credentials for a specific account.  We're aware Read more...

Blank Transaction Description for Chase HELOC and LOC accounts

With the recent change on how Mint connects to Chase Bank, we can no longer pull in the transaction description of Home Equity Line of Credit (HELOC) and Read more...