Known Issues

Missing accounts or Seeing accounts and balance as "Inactive" for your Chase connection?

As a result of the new connection method for your Chase accounts in Mint, you may notice the following: New accounts are not automatically added in Read more...

Login Issue with Vanguard Group Brokerage

Having trouble connecting your account in Mint? Please try to re-enter your login credentials and one-time passcode. If the same issue persists even after Read more...

Known Issue: American Express Credit Card (US) temporarily unavailable on Mondays

Currently updates for American Express Credit Card (US) are unavailable every Monday between the hours of 1 a.m. and 1 p.m. PST. During this time your Read more...

Why is the Zillow value not updating?

We are aware that there is an issue with Zillow Zestimates not updating. Our development team is working to fix the issue as soon as possible but we do Read more...

TD Bank and TD Canada Trust - Easy Web Intermittent Connectivity Issue

We are aware that some customers are experiencing connectivity issues with their TD Bank/ TD Canada Trust - Easy Web accounts in Mint. Our engineers are Read more...

Citibank Bills

We are aware of an issue in which Citibank Bills are not showing in Mint after the upgrade to the new connection method. We are working to resolve this Read more...

Known Issue: HSBC Bank (Canada) Resolved (2/18/2020)

HSBC Bank (CA) is currently blocking aggregation for Mint.  We are working with HSBC to re-establish the connectivity.  We appreciate your Read more...

Known Issues viewing reports and transactions using iPad

We are aware of the following issues affecting iPad users when logged into Mint using Safari and FireFox browsers.  Transactions page is grayed out ( Read more...

Why can’t I connect to my State Farm account?

State Farm has made the decision to disable connection to Mint. As of Sept. 16, 2016, you’ll be unable to connect to your State Farm account. We Read more...

Why does the connection time out when I try to add an account?

There is currently an issue that may cause an account to time out when you try to add it. Our development team is aware of it and is working to resolve it Read more...

Known Issue: Clicking a budget category displays a previous budget's transactions

There is currently an issue in which, when you click on a category to display the transactions, you'll see the transactions for the previous budget Read more...

Blank Transaction Description for Chase HELOC and LOC accounts

With the recent change on how Mint connects to Chase Bank, we can no longer pull in the transaction description of Home Equity Line of Credit (HELOC) and Read more...