Top Questions

Why am I no longer able to refresh my Chase accounts in Mint?

Due to a change on our partner’s side, it is possible your Chase accounts are unable to establish a connection resulting in the inability to refresh Read more...

Known Issue: Nov. 4, 2019: Connectivity for several banks temporarily unavailable (see list)

You may recieve a connection error "Error 102" or "Error155" when refreshing your accounts.  We are working currently with Read more...

Why is my account Closed or Inactive in Mint?

There are several reasons your accounts status may have been changed to Closed or Inactive in Mint. The account is closed, or no longer available at your Read more...

Capital One transactions are missing or not downloaded

As part of the new connection method for Capital One using apps like Mint, your Mint accounts will update once every 24 hours. As a result, Read more...

Trends: Export to CSV is currently unavailable

We are aware that Export to CSV from the Trends page is currently not working.  We are working to resolve this issue, and expect to have a solution Read more...

Known Issue: Unable to log in or sign up for Mint due to zip code error (11/19/19)

We are currently aware of an issue in Mint in which users are unable to log in or sign up due to an error message with zip codes.  We're Read more...