connectivity issue

Missing accounts or Seeing accounts and balance as "Inactive" for your Chase connection?

As a result of the new connection method for your Chase accounts in Mint, you may notice the following: New accounts are not automatically added in Read more...

My bank requires authentication on every refresh

Your banks Service Provider requires security verification (MFA - Multifactor Authentication) to update your transactions and balances, each time your Read more...

Known Issue: Unable to connect to Transamerica Retirement accounts

Connectivity for Transamerica Retirement is temporarily unavailable at this time. We are working with Transamerica Retirement to restore connectivity as Read more...

I added the wrong bank, how do I remove it?

We know Mint has many banks to choose from, and can be confusing sometimes.  If you have added the wrong bank to Mint, you may see "invalid Read more...

Login Issue with American Century Investments

Log In with your User Name and Password at https://www.americancentury.com/en.html#login .Select My Profile.Select Personal Access Code (PAC) under Read more...

Known Issue: Smartypig

Unfortunately, we have been unable to resolve the connection issue some Smartypig customers are experiencing in Mint.  If you continue to Read more...

How do I fix "account already added" when entering my password?

 Mint only allows you to add your Financial Institution using the same credentials one time.  If you have attempted to add your bank a second Read more...

How do I connect to my BNY Mellon Investment accounts?

After December 2, 2018, the investment company now requires you to authorize Mint’s access to your account information. To grant this access, go to Read more...

Known Issue: Unable to connect to Allied Insurance

Nationwide has improved online security features for their members.  These improvements require members with current account access through Read more...

Known Issue: Connectivity to Vanguard - Personal Investors unavailable

We are noticing connectivity issue with Vanguard - Personal Investors provider currently. Attempting to add/refresh accounts may result in error 105/102/15 Read more...

Known Issue: Connectivity to American Express Delta Skymiles unavailable

We are noticing connectivity issue with American Express Delta Skymiles provider currently. Attempting to add/refresh accounts may result in error 105/102/ Read more...

Known Issue: Connectivity to National Student Loan Data System(Formerly Direct Loans) unavailable

We are noticing connectivity issue with National Student Loan Data System(Formerly Direct Loans) provider currently. Attempting to add/refresh accounts Read more...

Known Issue: Connectivity to Vanguard unavailable

We are noticing connectivity issue with Vanguard provider currently. Attempting to add/refresh accounts may result in error 105/102/155. We are aware of Read more...

Known Issue: Connectivity to American Education Services unavailable

We are noticing connectivity issue with American Education Services provider currently. Attempting to add/refresh accounts may result in error 105/102/155. Read more...

Known Issue: Connectivity to Vanguard Retirement Plans unavailable

We are noticing connectivity issue with Vanguard Retirement Plans provider currently. Attempting to add/refresh accounts may result in error 105/102/155. Read more...

Known Issue: Connectivity to Merrill Edge unavailable

We are noticing connectivity issue with Merrill Edge provider currently. Attempting to add/refresh accounts may result in error 105/102/155. We are aware Read more...

Known Issue: Connectivity to Merrill Lynch unavailable

We are noticing connectivity issue with Merrill Lynch provider currently. Attempting to add/refresh accounts may result in error 105/102/155. We are aware Read more...

Known Issue: Connectivity to CitiBank Mortgage unavailable

We are noticing connectivity issue with CitiBank Mortgage provider currently. Attempting to add/refresh accounts may result in error 105/102/155. We are Read more...

Known Issue: Connectivity to OFX2.2 Mock FI For Migration and New User Testing unavailable

We are noticing connectivity issue with OFX2.2 Mock FI For Migration and New User Testing provider currently. Attempting to add/refresh accounts may Read more...