connectivity issue

Missing accounts or Seeing accounts and balance as "Inactive" for your Chase connection?

As a result of the new connection method for your Chase accounts in Mint, you may notice the following: New accounts are not automatically added in Read more...

Known Issue: Nov. 4, 2019: Connectivity for several banks temporarily unavailable (see list)

You may recieve a connection error "Error 102" or "Error155" when refreshing your accounts.  We are working currently with Read more...

Known Issue: Unable to connect to Transamerica Retirement accounts

Connectivity for Transamerica Retirement is temporarily unavailable at this time. We are working with Transamerica Retirement to restore connectivity as Read more...

Known Issue: Smartypig

Unfortunately, we have been unable to resolve the connection issue some Smartypig customers are experiencing in Mint.  If you continue to Read more...

How do I fix "account already added" when entering my password?

 Mint only allows you to add your Financial Institution using the same credentials one time.  If you have attempted to add your bank a second Read more...

I added the wrong bank, how do I remove it?

We know Mint has many banks to choose from, and can be confusing sometimes.  If you have added the wrong bank to Mint, you may see "invalid Read more...

Known Issue: Unable to connect to Allied Insurance

Nationwide has improved online security features for their members.  These improvements require members with current account access through Read more...

Login Issue with American Century Investments

Log In with your User Name and Password at https://www.americancentury.com/en.html#login .Select My Profile.Select Personal Access Code (PAC) under Read more...

How do I connect to my BNY Mellon Investment accounts?

After December 2, 2018, the investment company now requires you to authorize Mint’s access to your account information. To grant this access, go to Read more...