connectivity issue

Why does my bank require authentication every refresh?

Recently, some financial institutions have increased their preventive security measures. It's one of the best ways to verify that only you have access Read more...

Known Issue: Unable to connect to Transamerica Retirement accounts

Connectivity for Transamerica Retirement is temporarily unavailable at this time. We are working with Transamerica Retirement to restore connectivity as Read more...

I added the wrong bank, how do I remove it?

We know Mint has many banks to choose from, and can be confusing sometimes.  If you have added the wrong bank to Mint, you may see "invalid Read more...

Known Issue: Smartypig

Unfortunately, we have been unable to resolve the connection issue some Smartypig customers are experiencing in Mint.  If you continue to Read more...

Login Issue with American Century Investments

Log In with your User Name and Password at https://www.americancentury.com/en.html#login .Select My Profile.Select Personal Access Code (PAC) under Read more...

How do I connect to my BNY Mellon Investment accounts?

After December 2, 2018, the investment company now requires you to authorize Mint’s access to your account information. To grant this access, go to Read more...

Known Issue: Connectivity to OFX2.2 Mock FI For Migration and New User Testing unavailable

We are noticing connectivity issue with OFX2.2 Mock FI For Migration and New User Testing provider currently. Attempting to add/refresh accounts may Read more...