Why does my bank require authentication every refresh?

Recently, some financial institutions have increased their preventive security measures. It's one of the best ways to verify that only you have access to your financial information. Because of this, you might be prompted every time to answer a security question or provide a passcode in order for your accounts to refresh. To refresh these accounts:

  1. Select Continue for the affected account(s).
  2. Provide the requested passcode or answer.
  3. Select Connect.

The following financial institutions have increased their security measures. To see if your bank is listed, press the CTRL+F keys, and enter the name of your bank to search.

1st Enterprise Bank
Alaska Pacific Bank - ( Now Northrim Bank)
Albemarle First Bank (Now United Bank)
Allegheny Valley Bank of Pittsburgh(Now Standard Bank PaSB)
Allegiance Bank - Personal Banking
Alliance Bank (MN) - CIB
Alliance Bank (PA)
Alma Bank
Amalgamated Bank - Personal Banking
Ameriana Bank (Now First Merchants Bank N.A)
American Alliance Bank
American Bank & Trust (IA)
American Bank (Corpus Christi, TX)
American Bank (Now National Exchange Bank & Trust)
American Business Bank
American Home Bank (Chicago, Illinois)
American Security Bank & Trust (Hendersonville, TN)
American Trust Bank (GA) (Now Renasant Bank)
American Trust Savings Bank (IA) (Now MidWestOne Bank & Trust)
Ameris Bank - Personal Banking
Ameris Bank (prev Montgomery Bank & Trust)
AmeriServ Financial Bank - Personal
AMG National Trust Bank
Arlington Bank(Now First Merchants Bank)
Atlantic Coast Bank(Now  Ameris Bank)
Avidia Bank - Personal
AztecAmerica Bank (Berwyn, IL)
Banco Popular North America - Popular Online Banking
Bank of Alameda (Now Bank of Marin)
Bank of Central Florida
Bank of Commerce (FL) - Personal eBanking
Bank of Elmwood
Bank of Hawaii - Mortgage Account Management Center
Bank of Hawaii (Guam and Saipan)
Bank of Hawaii (Hawaii / Am.Samoa)
Bank of Labor
Bank of Lenawee (Now First Federal Bank)
Bank of Marin
Bank of Napa(Now Bank of Marin)
Bank of Nevada
Bank of Nevada - Netline Banking
Bank of Nevada (formerly BankWest of Nevada)
Bank of New Jersey
Bank of Smithtown - Personal Banking (Now Peoples United Bank)
Bankers Trust Company (Cedar Rapids, IA)
Bankers Trust Company (Des Moines, IA)
BankFIRST (Now SeacoastBank)
BankIowa (Independence)
BankIowa of Cedar Rapids
Barrington Bank & Trust Consumer
Bay National Bank (Now Bay Bank Personal Online Banking)
Beal Bank Nevada
Belmont Savings Bank (Now People?s United Bank)
Beneficial Bank - Personal Banking
Berkshire Bank (MA)
Beverly Bank & Trust Consumer
Blue Foundry Bank - Credit Card
Bremer Bank (MN)
Bridge Bank (CA)
Bridgeview Bank
Bridgewater Savings Bank
Bristol County Savings
Business Bank of Nevada
Butler Bank(Now Peoples United Bank)
Butte Community Bank (Now RaboBank America)
Byline Bank
Byline Bank (Earlier First Bank & Trust)
Byline Bank (Formerly North Community Bank)
California Business Bank (Los Angeles, CA)
California Oaks State Bank (Now California United Bank)
California United Bank
Cambridge Trust Company - Personal Banking
Capital Bank & Trust Company (TN) (Now Renasant Bank)
Capital City Bank (KS)(Now Capitol Federal Savings Bank (KS))
Capital Crossing
Capitol Federal Savings Bank (KS)
CapStar Bank
Cardunal Savings
Carrollton Bank of Baltimore (Now Bay Bank Personal Online Banking)
Carson Bank (Mulvane, KS)
Cathay Bank
Cathay Bank (Formerly Asia Bank N.A.)
Cathay Bank (Formerly Great Eastern Bank)
Centennial Bank (NE) (Now Core Bank)
Central Bank of Georgia
Central Savings Bank
Century Bank of Florida (Tampa, Florida)
Chambers Bank
Charter Bank (NM) (Now Beal Bank)
Charter National Bank and Trust (Now Barrington Bank and Trust)
Chemical Bank (MI)- New Personal ebanking
Chemical Bank(Previously Bank of Las Vegas - Red Rock & Talmer West Bank)
Chittenden Bank
CIB Bank Chicago (Now First Bank)
CIBC Bank US - CIBC Net Banking
CIT Bank
CIT Bank NA OneWest Bank
Citizens Community Bank (West New York)
Citizens Financial Bank (Now First Merchants Bank N.A)
Classic Bank
Clinton National Bank
CNB National Bank (FL)
Coastal Bank (FL)(Now Synovus)
Commerce Bank of Arizona
Commerce State Bank (West Bend, WI)
Commercial Bank of California
Commercial Savings Bank (Now First Federal Bank)
Commonwealth Business Bank
Community Bank (Noblesville, IN) (Now First Merchants Bank N.A)
Community Bank CBD(Now Town Bank)
Community Bank Financial (WI)
Community Bank of DuPage (Now Byline Bank)
Community Bank of Elmhurst
Community Bank of Louisiana
Community Bank of Oak Park & River Forest (Now Byline Bank)
Community Bank Wheaton/G.Ellyn-CIB
Community First Bank - LA
Community First Bank (SC)
Community National Bank - Escondido (Now Pacific Western Bank)
Community National Bank of Sarasota County (Venice, FL)
Community Trust Bank (KY)
Community Trust Bank of Texas
Conestoga Bank(Now Beneficial Bank - Personal Banking)
Congressional Bank
ConnectOne Bank (NJ)
Cooper State Bank (Now First Merchants Bank N.A)
Cornerstone National Bank (SC)(Now First Community Bank - South Carolina)
Cortez Community Bank(Now Synovus)
Cosmopolitan Bank
Country Club Bank
CrossFirst Bank (KS)
Crystal Lake Bank & Trust Consumer
Customers Bank (Phoenixville, PA)
Danversbank (Now Peoples United Bank)
Darby Bank & Trust
Dedham Savings Bank
Diamond Bank - Schaumburg, IL (Now Schaumburg Bank & Trust)
Dime Community Bank
EagleBank (MD)
EagleBank (MD) - Credit Card
East Boston Savings Bank
Eastern Bank
Eastern Bank HomeConnect
Eastern Bank(formerly Wainwright Bank)
Eastern Savings Bank, FSB
Eastwood Bank (MN) - Now Bremer Bank (MN)
Eaton Federal Savings Bank
El Dorado Savings Bank
Elgin State Bank
Elkhorn Valley Bank & Trust
E-Loan Savings
Embarcadero Bank (San Diego, CA)
Emprise Bank (KS)
Emprise Bank N.A.(Wichita, KS)
Executive National Bank
Far East National Bank
Farmers & Merchants Trust
Farmers & Stockmens Bank
Farmers State Bank (Victor, MT)
Farmington Savings Bank (Now Farmington Bank)
Fidelity Bank (GA) (Now Ameris Bank)
Fidelity National Bank
Finemark National Bank & Trust
First Bank - CA,IL,MO
First Bank in Newton and Hesston(Now INTRUST Bank)
First Bank of Jacksonville
First Bank of Oak Park - TrustWeb
First Bank Richmond
First Bank, Upper Michigan
First Business Bank (Madison/Northeast)- Online Private Banking
First Choice Bank (Cerritos, CA)
First Choice Bank (NJ)(Now Berkshirebank)
First Citizens National Bank
First Colony Bank of Florida
First Commerce Bank-Consumer
First Community Bank - South Carolina
First Community Bank (Milton, WI)
First DuPage Bank
First Farmers & Merchants Bank (TN)
First Federal Bank of the Midwest (OH)
First Green Bank (FL)
First Independent Bank of Nevada (Now Alliance Bank of Arizona)
First Indiana Bank - PC Banker
First Merchants Bank (IN)
First Midwest Bank - Banking Online login
First Midwest Bank - Bill Pay Banking Online login
First National Bank - Edinburg, TX(Now Plains Capital Bank)
First National Bank in Fairfield
First National Bank in Fairfield (IA)
First National Bank of Central Florida
First National Bank of Illinois
First National Bank of Mt Dora - CIB
First National Bank of Muscatine (Muscatine, IA)
First National Bank of Shelby County( Now Renasant Bank)
First National Bank of Tennessee
First National Bank of the Cumberlands
First National Bank of Wayne(Now Elkhorn Valley Bank & Trust)
First National Bank, Landrum Co. (Now Landmark Bank)
First National Beatrice Bank & Trust (Now Security First Bank)
First Nations Bank
First Priority Bank
First State Bank (New London, WI)
First State Bank of Mapleton(Now Security National Bank)
First Trust & Savings Bank (Moville, IA)(Now Security National Bank)
First United Bank & Trust - Personal Banking
First United Bank (IL)(Now Old Plank Trail Community Bank, NA)
First Western Trust Bank (AZ)
First Western Trust Bank (CO)
Flagship Bank
Florida Community Bank (FL) - Old Personal Banking(Now Synovus)
Florida Community Bank (FL)(Now Synovus)
FNB&T Co. of the Treasure Coast
FNBC BANK & TRUST(Formerly First National Bank of LaGrange)
Ford Interest Advantage
Forest Park National Bank & Trust Co.
Fortress Bank - Westby (now BMO Harris Bank)
Fortune Bank (Now HomeStreet Bank)
Foundations Bank (Pewaukee WI)
Gateway Bank (PA) (Now S&T Bank)
GBC International Bank (CA)
GMAC Demand Notes
Gogebic Range Bank (Ironwood, Michigan)
Gold Canyon Bank (Gold Canyon, Arizona)
Grand Bank & Trust of Florida
Granite Bank (Now People's United Bank)
Great Florida Bank - (Now Synovus)
Great Lakes Bank of Choice
Greater Hudson Bank, N.A.(Now ConnectOne Bank)
Guardian Savings Bank
Gulf Coast Community Bank(Now The FirstBank)
GulfShore Bank (Now SeacoastBank)
Hamilton State Bank (GA)(Now Ameris Bank)
Hamilton State Bank (now Ameris Bank)
Hamilton State Bank(Now Ameripas Bank)
Hampden Bank
Happy State Bank - Personal Banking
Helm Bank
Heritage Bank of Schaumburg
Heritage Bank of the South (Now Renasant Bank)
Heritage Co-operative Bank (Salem, MA)
HeritageBank of the South (Now Renasant Bank)
Hinsdale Bank and Trust
Home City Federal Savings Bank of Springfield (now Richwood Bank)
HomeStreet Bank (WA)
Hopkins Federal Savings Bank (Now Bay Bank)
Horizon Community Bank
Hudson United Bank
Hyde Park Bank
IC Federal Credit Union (MA)
Impact Bank (KS)
Imperial Capital Bank
Independent Bank, East Michigan
Independent Bank, Michigan - Online Banking
Independent Bank, South Michigan
Independent Bank, West Michigan
Infinity Bank Personal
Integrity Bank - Camp Hill, PA
International Bank - Personal Banking
INTRUST Bank
Irwin Bank & Trust Company (Now S&T Bank)
Islands Community Bank, N. A.(Moultrie, GA)
Jacksonville Bank
JGB Bank
John Marshall Bank
Johnson Bank (Arizona)
Johnson Bank (AZ)
Johnson Bank (WI)
Johnson Bank (Wisconsin)
KeyWorth Bank (GA) (now Renasant Bank)
Kish Bank - CeB
Kislak National Bank
Lafayette Bank
Lake City Bank
Lake Forest Bank and Trust Consumer
Landmark Bank (OK)
Landmark Bank (TX)
Landmark Bank MO OK TX
Landmark Bank, N.A
Legacy Banks(now Berkshire Bank)
Lexicon Bank - Personal Banking
Liberty Bank Minnesota
Libertyville Bank Trust Consumer
Live Oak State Bank (Now Independent Bank)
Los Alamos National Bank - Personal Banking (Now Enterprise Bank & Trust)
Los Padres Bank(Now Pacific Western Bank)
M&F Bank (Now Renasant Bank)
M. Y. Safra Bank - Consumer
Main Street Bank - CIB (MA)
Main Street Bank (WV)
Maine Bank & Trust Company
MapleMark Bank
Marblehead Bank (MA)
Marlborough Co-operative Bank(Now People's United Bank)
Maspeth Federal Savings & Loan Assn
MaxSafe
McHenry Savings Bank
Mechanics Bank -Rabo Personal
Merchants & Southern Bank
Merrill Merchants Bank
Metropolitan BancGroup Inc.(MS)(Now Renasant Bank)
MidFirst Bank (OK)
MidFirst Bank (OK) (formerly Cactus Commerce Bank)
Mid-State Bank & Trust (CA)
Midwest Heritage Bank
Millington Bank
MINNESOTA LAKES BANK
Monona State Bank
Monroe Bank and Trust (MI) (Now First Merchants Bank)
Mound City Bank
Mt. Washington Bank
Mutual Federal (OH)
myRA Retirement Account (Comerica Bank)
Napa Comm Bank-Div of Rabobank NA
National Bank and Trust (OH) (Now Peoples Bank)
National Exchange Bank & Trust
NBH Bank Bank Midwest
NBH Bank Hillcrest Bank
NBH BankCom Banks Colorado
Nekoosa Port Edwards State Bank (Nekoosa, WI)
Nevada National Bank
New Carlisle Federal Savings Bank
New Resource Bank
Noble Bank and Trust
NorStates Bank(Now First Midwest Bank - Banking Online login)
North Akron Savings Bank (Now Peoples Bank)
North Middlesex Savings Bank(Now Main Street Bank)
North Shore Community Bk Consumer
Northbrook Bank & Trust Consumer
Northern Bank & Trust Company
Northern Michigan Bank and Trust(Now First Bank)
Northrim Bank
Northwestern State Bank
Oak Bank (IL) (Now Wintrust Bank)
Ocean National Bank (NH)
Oceanside Bank Now JaxBank
Ohio Heritage Bank(Now Peoples Bank National Association)
Old Dominion National Bank (VA)
Old Mission Bank (Marie, MI)
Old Plank Trail Community Bank
Omaha State Bank (NE) (Now Core Bank)
OMNI Bank, N.A.(Now New OmniBank)
One Georgia Bank
Onebanc
OneWest Bank
Oriental Bank
Oriental Bank and Trust
Origin Bank
Oxford Bank
Pacific Mercantile Bank
Pacific State Bank (Now Rabobank, National Association)
Pacific Western Bank CEB
Palos Bank and Trust (now First Midwest Bank)
Park Bank - Milwaukee
Parkway Bank & Trust Company CIB
Parkway Bank Arizona
Partners Trust Bank
Peninsula Bank (FL) (Now Synovus)
Penn Liberty Bank(Now WSFS Bank)
Peoples Bank - Colorado(Now Community Banks of Colorado)
Peoples Bank (WA)
Peoples Bank NWI - Personal
Peoples Bank Ohio
Peoples Banking Unusual(Now Bank Midwest)
Peoples National Bank - Consumer
Peoples State Bank (MI)
Peoples State Bank of Munising
People's United Bank - CT
PerkStreet Financial - New Customer login
PerkStreet Financial (Now The Bancorp Bank)
PlainsCapital Bank
Plaza Bank (CA) Consumer eBanking(Now Pacific Premier Bank)
Popular Direct
Port City Capital Bank (Wilmington, NC)
Post Oak Bank(Now Allegiance Bank)
Premier American Bank (Now synovus)
PrimeSouth Bank (Blackshear, GA)
PriorityOne Bank
Professional Business Bank (now Bank of Manhattan)
Progress Bank of Florida (Now Bay Cities Bank)
Prosperity Bank (FL)
Provident State Bank (MD)
Rabun County Bank (GA)
Ravenswood Bank
Renasant Bank
Renasant Bank (Formerly HeritageBank of the South)
Renasant Bank (formerly The Peoples Bank & Trust)
Republic Bancorp (MI/OH)
Republic Bank (Chicago, IL)
Ridgestone Bank (WI)(Now Byline Bank)
River City Bank (CA) - Online
River Town Bank (now Chambers Bank).
Rollstone Bank & Trust
Rome Savings Bank(Now Berkshire Bank)
S&T Bank
S&T Bank - Direct Connect
S&T Bank (Formerly Mainline National Bank)
Sacco & Biddeford Savings - Personal Banking
Schaumburg Bank & Trust Company, N.A.
Seacoast National Bank
Seacoast National Bank, Central Florida
Seamen's Bank
Seaside National Bank & Trust
Security First Bank (SD and NE)
Security National Bank (IA)
Security National Bank of SD
Security State Bank - CIB(Now NorthWestern Bank)
Security State Bank (Anahuac, TX) (Now Allegiance Bank)
Security State Bank (Pearsall, TX)
Security State Bank and Trust
Silvergate Bank
Simplicity Bank (CA) - (Now HomeStreet Bank (CA))
Slavie Federal Savings Bank (Now Bay Bank)
Sound Community Bank
Southern First Bank - Personal
St. Charles Bank & Trust Company
St. Edmonds Federal Savings Bank (Now Beneficial Bank)
Standard Bank & Trust (IL) (Now First Midwest Bank )
Standard Bank and Trust Co.(Now First Midwest Bank )
Standard Bank, PaSB(PENNSYLVANIA)
State Bank & Trust Company (Dillon) (Now The Bank of Commerce)
State Bank of Illinois
State Bank of India California - Consumer Banking
State Bank of The Lakes
State Financial Bank
STC Capital Bank (now St. Charles Bank)
Steele Street State Bank(Now MidFirst Bank)
StonehamBank
Suburban Bank & Trust
Suffolk County National Bank (Now People's United Bank)
Sunshine State Community Bank (Now Synovus)
Superior National Bank & Trust MYSNB
Talmer West Bank? (Goshen, IN)(Now Chemical Bank)
Texas National Bank RGV
The Bancorp Bank
The Bank of Bourbonnais (Chicago, IL)
The Bank of Commerce
The Bank of Western Massachusetts
The Brand Banking Company(Now Now Renasant Bank)
The Caldwell State Bank in Caldwell, Kansas
The Coastal Bank (GA)[Now Ameris Bank]-Personal Banking
The Community Bank (Brockton, MA) - Now (Eastern Bank)
The Connecticut Bank and Trust Company(Now Berkshire Bank (MA))
The First National Bank of LaFollette (Now Community Trust Bank)
The First National Bank of Layton(Now Glacier Family of Banks)
The Jacksonville Bank
The National Bank and Trust  of Sycamore (NB&T) - Personal Banking(Now FirstMidwest Bank)
The Peshtigo National Bank (Peshtigo WI)
The Providence Bank
The State Bank of Ewen (Ewen, MI)
The State Savings Bank of Manistique (Manistique, MI)
Torrey Pines Bank
Town Bank
Towne Bank of Arizona (Now  Commerce Bank of Arizona)
Tri City National Bank - Personal
Tulsa National Bank (OK) (Now CrossFirst Bank)
UmbrellaBank, FSB
Union Bank (AZ) Now MidFirst Bank (OK)
Union Community Bank
Union National Bank - CIB
Union Savings Bank
Union State Bank of Texas (Now VeraBank)
United Bank (formerly Virginia Commerce Bank)
United Bank (Hagerstown, MD, Ohio, Pennsylvania  and West Virginia) - Online Banking
United Bank (WV)
United Bank CEB
United Bank Inc. - Credit Card
United Bank(Montgomery County MD, Virginia and Washington DC) - Online Banking
United Communities National Bank (UCNB) (Now First Merchants Bank)
United Community Bank of Lisle (Chicago, Illinois)
United Security Bank
University Bank (MI)
VantageSouth Bank (NC)
Village Bank & Trust Consumer
Virginia Commerce Bank - Business Banking
Virginia Heritage Bank (Now EagleBank)
Virginia National Bank
Waldo State Bank (Waldo WI )
Washington Financial Bank
Waukegan Savings Bank(Now First Midwest Bank - Banking Online login)
Wauwatosa Savings Bank
Wayne Savings Community Bank
West Plains Bank and Trust Co
Westborough Bank(Now Hudson Savings Bank)
Western Alliance Bank (prev Alliance Bank of Arizona)
Wheaton Bank & Trust Consumer
Wintrust Bank
WoodTrust Bank
WSFS Bank - Personal Banking