Accounts and Transactions

Why is my account not refreshing?

Most of your accounts in Mint should refresh on their own every 8 hours. However, there are a few banks that only allow us to update your financial data Read more...

How do I add a manual account in Mint?

You can track your real estate, vehicles, debts, assets, or other properties without linking them to a financial institution. This can’t be done in Read more...

How can I delete a linked financial institution?

If you delete a financial institution, it’ll permanently delete every sub-account and all its data, including all transactions. This Read more...

What's new about my bank connections?

Certain banks have an improved way of connecting to Mint via OAuth technology. For these financial institutions, you won’t need to enter your email Read more...

How do I mark an account as inactive?

If you want an account to stop updating, you can mark it as inactive. We’ll show your balance as zero and stop updating its transactions. Read more...

How do I add a new account in Mint?

From Mint.com: Sign in to Mint and select +Add Accounts from the black bar at the top of the page. In the search field, enter the financial institution Read more...

How do I hide an account?

If you want Mint to still keep track of your account’s transactions, but not display them, you can hide your account. You can do this for both Read more...

What do I do if I can't find my bank, credit card or financial institution in Mint?

If you can’t find your bank, biller, etc., be sure to: Search for the name of your bank exactly as it appears on its website. For example, 1st Read more...

How can I download my transactions?

You can download a list of your transactions into an Excel spreadsheet through Mint.com. Sign in to Mint.com and select Transactions near the Read more...

How can I hide a duplicate transaction?

To mark a transaction as a duplicate:  Sign in to Mint.com on your web browser. This can’t be done in the mobile app. Select Transactions from Read more...

How do I add manual transactions?

You can manually add cash, pending checks, and other transactions that wouldn’t be automatically added by one of your financial institutions. You Read more...

How do I add a transaction subcategory?

You can create your own categories for your transactions in Mint. Here’s how. From the Mint app (Android only): Open the Mint app and scroll down to Read more...

How do I change the category for a transaction?

From Mint.com: Sign in to Mint and select Transactions near the top of the page. Choose the transaction you’d like to update and select its Read more...

Target Credit Card no longer updates automatically using Mint

As of March 7, 2019, your Target Credit Card won't update automatically. You'll need to refresh the information manually. To update your Read more...

How do I create, view, and delete transaction rules?

You can create naming and category rules for your transactions on Mint.com. Sign in to Mint.com and select Transactions near the top of the Read more...

How can I view transactions within a specific date range?

On the Transactions page you can search for transactions by description or category, but not by date range. However, there is a workaround you Read more...

How can I fix missing transactions?

Your transactions should show up in Mint after they’ve been cleared by your bank. If that doesn’t happen, there may be a temporary outage Read more...

Why am I seeing duplicate accounts?

Your account or property may have been accidentally added twice or your financial institution may display a joint bank account twice. There are a couple Read more...

Wells Fargo Dealer Services - Action Required 7/20/2020

Wells Fargo Dealer Services has moved to wellsfargo.com, and it may have affected your connection in Mint. Here’s how to keep your Wells Fargo Read more...

How do I delete transactions?

You can only delete pending and manually entered transactions. For the rest of your transactions, you can hide them so they don’t get calculated in Read more...

How do I import transactions?

When you add a bank to Mint, we’ll automatically add all transactions from the past 90 days. If you want to add a transaction that isn’t Read more...

How do I add land value to my Mint account?

To track your real estate ownership, you can add a property to your Mint account. You can’t do this in the app. Here’s how to do it from the Read more...

Why is my account Closed or Inactive in Mint?

If one of your accounts in Mint has gone missing, it may have been closed or marked inactive. There are several reasons why: The account is no longer Read more...

How do I add my mortgage account?

You can add your mortgage just like any other bank account in Mint. Go here to learn how. Note: Many financial institutions have separate names for Read more...

I'm being told my provider login credentials are not correct but I am sure they are.

When you add an account to Mint, you’ll need to provide the sign in info you use for that bank or financial institution. If we show that your Read more...

How do I add my Huntington Bank account in Mint?

To add Huntington Bank transactions to your Mint account, you need to let Huntington Bank know it’s okay to import your data into Mint. You control Read more...

Why am I having a problem linking my USAA account?

If you’re having trouble adding your USAA account to Mint, it may be one of these two issues. Error 103:If you see Invalid login credentials error (1 Read more...

How do I edit my transactions?

​When you edit a transaction, you can make changes to the transaction date, name, and category. You can also split the transaction, add a tag, add notes, Read more...

How do I split and un-split transactions?

You can split transactions in Mint to accommodate for multiple spending categories in one purchase. For example, if you spent $100 at Target, you can Read more...

How can I connect my Wealthsimple account to Mint?

First, you need to enable your Wealthsimple Mint-specific password: Sign in to Wealthsimple in your web browser. Go to your name in the Read more...

How do I update my sign in information for my financial institution?

If your username or password has changed for your financial institution’s website, you’ll need to change it on Mint, too. From Mint.com: Read more...

How do I delete a credit card I no longer own?

If the credit card is the only account from that bank, you can delete the account. This will also delete all its historical info and transactions. If Read more...

How do I search for a specific transaction type?

You can view all your transactions in the same category or with the same description/vendor to better understand your spending. Here’s how. From the Read more...

Why can't I filter transactions by date?

If you want to view your all transactions during a specific date range, you can make a trend graph. Here’s how:  Sign in to Mint.com. You Read more...

What do I do if I’m selling or I sold my property/car?

If you sold a car or property that's listed in Mint, you can change its value to zero. Here's how. Sign in to Mint.com. You can't do this Read more...

Why is an account I added not visible in Mint?

If you're sure you've added a specific provider to your Mint account but it's now gone missing, most likely you've either hidden or closed Read more...

How do I add a transaction tag?

You can add tags to your transactions to better label and understand your spending. Here’s how to use them. From the Mint app: Open the app and Read more...

I'm experiencing a problem with my KeyBank account

To add a KeyBank account to Mint, you need to allow third-party access. Go to their website to learn how. Read more...

Do you support international banks?

Currently, we only support banks in the U.S. and Canada. We hope to support more countries in the future.   Read more...

Why are transactions for closed accounts included in Budgets or Trends?

If an account is marked inactive, all its past transactions are still visible. So you might still see some of those transactions in Trends or Budgets. If Read more...

Why is Mint still connecting to my bank after I removed Mint's access?

It can take up to 4 hours for changes to take effect if you’ve deleted your bank from Mint or if you’ve removed Mint access from your Read more...

What do I do if my loan was sold to another company?

Loans and mortgages are commonly sold to other companies. When this happens, you’ll need to add the new owner to your Mint account. Otherwise, you Read more...

Can I un-delete an account that I've deleted from my Mint account?

No, deleting a bank or financial institution from Mint is irreversible. However, you can just re-add your account, though you’ll only see Read more...

How can I track taxable transactions?

You can track taxable transactions with transaction tags. From the Mint app: Open the app and scroll down to Recent transactions. Select see all. Tap on Read more...

How many transactions will Mint pull in when I add a provider?

When you add a new account, Mint will download transactions from the past 90 days. For some banks, it may be fewer than that. Read more...

Millington Bank (Now Kearny Bank) invalid credentials

If you have a Millington Bank account, you’ll need to convert it to a Kearny Bank account to see updated info. Follow these steps. Go to the Kearny Read more...

How can I view all my split expenses?

If you’d like to view all your transactions that have been split, follow these steps. Sign in to Mint.com. You can’t do this in the app. Read more...

Why are some transactions in gray italics?

Those are pending transactions. Once they’ve cleared on your bank’s website, they’ll look normal in Mint. Read more...

How do I know when my account was last updated?

Whether you’re in the app or on Mint.com, you’ll see # hours ago next to the name of your account. This is when your account was last updated. Read more...